Title:  Hotel Food & Beverage Manager - LEGOLAND California Resort

Job Description

The Hotel Food & Beverage Manager, LEGOLAND California Resort,  oversees and coordinates the overall efforts of the Hotel Assistant Managers and their teams.

• Primary responsibility will be to inspire and lead the food and beverage team in delivering the best possible guest experience at LEGOLAND Carlifornia Resort
• Responsible for operational effectiveness, staff development and cost controls for the department.
• Responsibilities will encompass planning, budgeting, staffing, guest services, operations, food safety, and employee oversight.

Compensation Data

COMPENSATION: The Salaried rate for this position is $71,500.00 to $74,500.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Food Service Operations

• Involved in, and actively contributes in heading up strategic planning for the department.
• Manage the operational effectiveness of the department.
• Implements and enhances high level of service, quality, and sanitation standards within all facilities.
• Ensures that all guests are served in an efficient and friendly manner.
• Spends time daily in each facility to provide feedback for improving operations.
• Communicates daily operational and financial objectives to the staff on a daily basis
  Responsible for motivating, training, cross-training and developing the Assistant Manager team.
• Gives input and decides on promotions and transfers.
• Provides positive and corrective feedback to all staff to improve performance and KPI’s.
  
  Operational Support
  Responsible for reaching all budgeted targets for the department.
• Monitors labor hours and ensures that payroll reports are accurate.
• Responsible for overseeing and managing food cost.
• Monitors handling of money and inventory by team leaders and Model Citizens (MC's) and investigates any issues.
• Utilizes guest forecasts to adjust operations, ensuring a good experience for guests at any given attendance level.
  
  Human Resources
  Implements and enforces all company and divisional policies and procedures.
• Gives input and administers progressive exemplary and disciplinary action for performance and policy regulations.
• Develops and administers yearly personal development plans for their staff.
• Knowledgable on corrective action process and employee relations basics.
  
  Financial Operation
  Responsible for maximizing revenue and per capita spending goals for the department.
• Monitors cost controls in the areas of labor, food costs, other direct expenses, and safety liability, keeping within budget.
• Provides input for annual budget on a yearly basis.
  
  Safety and Sanitation
  Ensures that all MC’s are trained and execute proper safety and sanitation requirements at all times.
• Oversees that all staff are knowledgeable and follow required company, division, OSHA, Environmental Health Department, and HACCP guidelines.
• Partners with culinary leadership to conduct regular food safety audits.
• Responsible for the initiating and follow-up of all maintenance and sanitation issues to ensure all facilities are maintained in and excellent and presentable working condition.
  
  Divisional and Park Support
   May be scheduled as MOD or Park Duty Director on a rotational basis to ensure optimum divisional performance for the guests.
•  Also acts as a contact for concerns regarding guests, operations, food supplies, and maintenance issues, as well as a divisional contact for the park in operational concerns and emergency situations.
  
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Requires at least 3 years of progressive leadership experience in food service, preferably in a themed environment.
Must be customer-service focused and have an understanding of customer expectations.
Knowledge in food and culinary design is desired.
Must have financial knowledge in understanding budgets.
Must possess strong communication skills, both in a verbal and written format.
Effective organizational and problem solving skills with the ability to make quick decisions required.
Ability to work as part of a team and to develop others within the team structure required.
Effective delegator and collaborator, ensures that all assigned tasks are completed.
Working knowledge of Excel and Word are required.
Bachelor’s degree level education highly preferred in an area of Food Service, Hospitality, or Business Management.
Must be willing to work flexible hours including evenings, weekends, and holidays to support Hotels operations.

Physical Demands
Lifting, pushing, pulling, bending, squatting, and stooping.
Lift and carry items weighing 10 to 40 pounds, including lifting trays over the shoulder.
The role will require wearing Personal Protective Equipment (PPE) as needed.
Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions .
Exposure to extreme temperature changes.
Intermittent and prolonged standing and walking to move about the Hotels site, assist with operations, and interact with employees.
Ability to work in various inside and outside locations with varying temperatures and floor surfaces.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.