Title:  Host - Aramark F&B located at LEGOLAND CA Hotel

Job Description

We’re seeking an artist in disguise, a jack-of-all-trades, or better yet, a Host/Hostess! As our host, you’ll be both the first and last impression our customers have. Your role is all about social connection—where a smile and sincere greeting go a long way. You’ll greet and seat guests at dining locations and provide general assistance, ensuring our customers leave happy. 

Compensation Data

The hourly rate for this position ranges from $16.50/hr to $16.75/hr, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. 

For LA County Applicants: Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Responsibilities

Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. 

Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. 

Greet and help customers as they enter the restaurant or approach food lines and counters. 

Deliver exceptional customer service by striving to exceed guest expectations and focusing on creating a positive experience for children. 

Greet and seat guests in a friendly, efficient and courteous manner.  

Assist servers, bartenders, etc. with serving customers. 

Accurately manage the digital reservation system to strategically seat customers, ensuring balanced server assignments and prompt seating. 

Ensure needs or requests are accommodated and allergy concerns are escalated. 

Maintain the appearance and cleanliness of the front-of-house environment. 

Work closely with the kitchen staff, providing help where needed to optimize the guest experience. 

Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor. 

Maintain a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. 

Work in a fast-paced and multi-task environment with varying temperatures, both indoor and outdoor. 

Assist with catering and special events as needed. 

Adhere to the uniform policy. 

Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice 

Qualifications

Able to pass a Food Handler certification exam 

Sufficient education or training to read, write, count and follow verbal and written instructions 

Be able to work quickly and concisely under pressure. 

Available to work holidays and weekends as well as shorter or longer hours due to business volume. 

Physical Requirements 

Frequent lifting, pushing, pulling, bending, squatting, and stopping. 

Expect constant walking and standing during shifts. 

Occasional crawling and climbing. 

Frequently lift and carry items weighing 20 to 40 pounds, including lifting trays over the shoulder. 

Ability to lift up to 60 pounds. 

The role will require wearing uniforms and Personal Protective Equipment (PPE). 

Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions. 

Exposure to extreme temperature changes. 

Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.