Title:  Boat Rentals Manager - Bullfrog

Job Description

About Lake Powell:

Lake Powell is the second largest man-made lake in the United States & is the ultimate playground! Over two million people visit each year to view the iconic landscape of sandstone arches, canyons, & winding waterways. The crystal-clear waters are home to water sports like boating, kayaking, paddleboardng, & rafting. Instagrammable points of interest include Antelope Canyon, Rainbow Bridge, & Horseshoe Bend.  

The Boat Rentals Manager oversees the day-to-day operation of the Boat Rental and Fuel Dock operations.  Directly supervises all Boat Rentals and Fuel Dock staff.  Responsible for hiring, training, scheduling and mentoring all Boat Rental and Fuel Dock staff.  Will work independent of supervision and will report to the property General Manager.

Position Type: Year Round
Housing: Employee housing is available.

Job Responsibilities

• Manages multiple supervisors and coordinators;
• Responsible for directing the activity of 60 to 80 seasonal employees.
• Coordinates all Boat Rental and Fuel Dock related projects.
• Ensures the highest level of guest satisfaction through positive guest service training.
• Responsible for a positive solution of guest complaints.
• Maintains and creates programs to ensure guest retention.
• Supervise and maintain boat rental dock and fuel dock operations.
• Coordinates the hiring process for Boat Rentals and Fuel Dock as well as Office Staff.
• Coaching and counseling of Boat Rental employees.
• Upholds uniform standards.
• Implements continuous safety training; safety meetings, audits, observations.
• Ensures compliance with ABI, DMM, Manager Connect, Mindshare, Clarity, SMS and Dock Master.
• Other duties as business demands

Qualifications

Bachelor’s degree required.  3-5 years of previous supervisory experience.  Proficient in Microsoft Office.  Exceptional Guest Service skills.  Must be able to multitask in a high stress environment.  Must be a team player.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.