Title:  Hospitality Lead Coordinator

Job Description

In the role of the lead hospitality supervisor, you'll be a role model of the store operations standards that define the store Experience.  Ability to schedule staff, place orders and conduct inventory.  In addition, you will lead shifts, work alongside associates, and deliver quality customer service and expertly crafted products in a vibrant environment. 5+ year of customer service experience in a retail or restaurant environment. 3 years of experience coordinating tasks or delegating to other employees.   

Compensation Data

COMPENSATION: The hourly rate or salary range for this position is $22.00 to $28.00. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. 

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

•    Lead each shift, ensuring operational standards are met
•    Act as a role model and mentor for other team members
•    Create a positive customer service experience
•    Maintain cash handling and store safety standards
•    Delegate tasks and coordinate the work of team members
•    Prepare food and beverages to standard recipes or customized orders
•    Ability to direct the work of others
•    Strong interpersonal skills
•    Knowledge of the retail environment 
•    ability to work as part of a team
•    Capacity to build relationships
•    Quick learner with a focus on quality
•    Ability to maintain consistent attendance and punctuality
•    At least 5 years of experience in a customer-facing role that involves interaction and fulfilling

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.  
•    A strong knowledge of personal computers is essential.
•    Experience in all facets of providing guest services.
•    Must be able to lead, motivate, and communicate effectively with others.
•    Strong organizational abilities.
•    Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor.
•    Must be able to read, write, and clearly speak English

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.