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Job Description
Title:  Office Manager - Custodial
Requisition #:  684886
Location:  Bridgewater, NJ, US
Career Area:  Administration
Information at a Glance

Job Description

The Office Manager is responsible for overseeing the day-to-day administrative operations of a K-12 custodial services contract. This position serves as the primary administrative liaison between the custodial management team, school administrators, district stakeholders, employees, vendors, and corporate departments. The Office Manager ensures efficient office operations, maintains personnel and compliance documentation, supports payroll and billing functions, and contributes to the overall success of custodial services throughout the school district.

Job Responsibilities

  • Administrative Operations

    • Manage daily office activities to support custodial operations across multiple school locations.
    • Maintain accurate records, reports, files, and documentation in accordance with company and district requirements.
    • Coordinate correspondence, phone communications, and inquiries from school personnel and district representatives.
    • Prepare and distribute reports, meeting agendas, presentations, and operational updates.
    • Track service requests, work orders, customer concerns, and follow-up actions.

    Employee Administration

    • Assist with onboarding, orientation, and employee documentation.
    • Maintain personnel files and ensure required certifications, training records, and compliance documents are up to date.
    • Support scheduling, attendance tracking, and timekeeping processes.
    • Coordinate employee recognition programs, communications, and engagement initiatives.
    • Assist management with recruiting activities, interviewing logistics, and new hire processing.

    Payroll and Financial Support

    • Review and submit employee time records for payroll processing.
    • Monitor labor tracking, overtime reporting, and attendance documentation.
    • Process invoices, purchase orders, and vendor paperwork.
    • Assist with budget tracking and monthly financial reporting.
    • Maintain inventory records and support ordering of custodial supplies and office materials.

    Customer Service & Client Relations

    • Serve as a professional point of contact for school administrators, faculty, staff, parents, and district representatives.
    • Support customer satisfaction initiatives and timely resolution of operational issues.
    • Coordinate meetings, inspections, audits, and special project activities.
    • Assist in preparing documentation for client reviews and performance meetings.

    Compliance & Safety

    • Maintain records related to safety training, inspections, OSHA requirements, and company compliance programs.
    • Ensure confidentiality of employee, student, and district information.
    • Support internal and external audits by maintaining organized documentation.
    • Monitor required licenses, certifications, and compliance deadlines.

    Operational Support

    • Assist custodial leadership in coordinating staffing and coverage plans.
    • Track equipment maintenance schedules and service records.
    • Compile operational metrics and key performance indicators (KPIs).
    • Support emergency response communications and special event preparations.
    • Assist with summer cleaning schedules, school openings, and district-wide initiatives.

Qualifications

  • 3+ years of administrative, office management, or operations support experience.
  • Experience supporting facility management, custodial services, education, healthcare, or service-related operations preferred.
  • Payroll, scheduling, and personnel administration experience strongly preferred.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.Ability to maintain confidentiality and professionalism.
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Experience with workforce management, payroll, or HRIS systems preferred.
  • Strong customer service orientation and problem-solving skills.
  • Ability to prioritize work in a fast-paced environment.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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