Title:  Suites Coordinator- Fenway Park

Job Description

The Suites Coordinator is responsible for assisting management with duties including, but not limited to, facilitating suite sales, maintaining client relations, monitoring accounts receiveable, and day to day operations. The Suites Coordinator will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilites of the position may vary by Aramark location based on client requirements and business needs.

Compensation Data

COMPENSATION: The Hourly rate for this position is $21.00 to $25.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Responsible for performing administrative functions; monitoring emails and voicemails to ensure customer response within 24 hours, updating online menus, keeping POS system up to date.
• Maintain relationships with clients and update suite information as needed.
• Understand suite operations (menu, POS systems, ordering process) to ensure owners and clients are communicated with accurate and timely information. 
• Assist in staff scheduling, invoice management, and accounts receivable.    
• Input all orders received from clients no later than 24 hours. Ensuring payment is collected at the time of submission.
• Communicate with Culinary and Suites Management of any special requests, allergy information, or anything outside daily operations
• On gamedays, acting as a Suites Operational Supervisor; answering staff questions, welcoming clients, and assisting with game day operations. 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Prior administrative experience required. Sports and Entertainment or high-end hospitality experience preferred.
•    The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Microsoft Office, Canva, POS Systems (Tapin2 preferred)
•    Demonstrates interpersonal and communication skills, both verbal and written
•    Demonstrates strong interpersonal skills, accuracy, and attention to detail
•    Requires frequent performance of repetitive motions with hands and/or arms

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.