Job Description

The Accounts Receivable (AR) Coordinator will play a key role in managing the company's receivables portfolio by ensuring timely collection of outstanding invoices, accurate cash application, and maintenance of customer accounts. This position provides accurate, timely, and accessible financial information that supports business objectives and healthy cash flow. The ideal candidate is a self-starter with strong organizational skills, exceptional attention to detail, and a customer-service mindset.

COMPENSATION: The Hourly rate for this position is $20.00 to $24.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Manage the accounts receivable process, including invoice monitoring, collections, and account reconciliation
• Follow up with customers regarding outstanding balances and past-due invoices to ensure timely payment
• Research and resolve customer billing discrepancies, payment issues, and account disputes
• Apply customer payments accurately and reconcile cash receipts to customer accounts
• Monitor accounts receivable aging reports and escalate delinquent accounts as appropriate
• Assist with month-end close activities, including AR reconciliations and reporting
• Maintain accurate customer account records and supporting documentation
• Collaborate with internal departments, including Operations, Sales, and Customer Service, to resolve billing and payment-related issues
• Analyze account activity and identify opportunities to improve collection processes and cash flow performance
• Maintain service level agreements (SLAs) and key performance indicators (KPIs) related to collections and receivables management
• Provide timely responses to internal and external inquiries regarding account balances, payments, and billing issues
• Prepare and review financial information, reports, and account reconciliations
• Support continuous improvement initiatives within the Accounts Receivable function
• Communicate effectively with customers, colleagues, and various levels of leadership regarding account status and collection activities
• Participate in planning sessions and process improvement discussions to enhance operational efficiency

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or related field preferred
• 2+ years of Accounts Receivable, Collections, Billing, or related accounting experience preferred
• Working knowledge of basic accounting principles and accounts receivable best practices
• Experience with collections, cash application, account reconciliation, and dispute resolution
• Strong analytical and problem-solving skills with the ability to identify and resolve payment issues
• Proficiency in Microsoft Excel and Microsoft Office applications
• Experience working with ERP systems such as SAP, Oracle, Workday, or similar financial platforms preferred
• Ability to work independently, take initiative, and meet deadlines in a fast-paced environment
• Excellent customer service, verbal, and written communication skills
• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to manage multiple priorities while maintaining a high level of professionalism
• Team-oriented mindset with a focus on process improvement and operational excellence

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.