Title: Accounts Receivable Collector
Austin, TX, US, 78754
Job Description
The Accounts Receivable Collector will provide accurate, timely, and accessible financial information that will allow the team to make well-informed financial decisions to support the business objectives. The ideal candidate will be a self-starter, with strong organizational skills and strong attention to detail.
Job Responsibilities
- Communicates via phone conversations, email and letters with customers concerning status of invoice payments.
- Follows up on collection calls with customers (external and internal).
- Works with customers and field operations in a proactive manner to resolve discrepancies.
- Resolves all overdue account balances.
- Performs day-to-day activities that ensure effective account management of assigned collection accounts.
- Reviews open A/R for all assigned accounts and prioritize collection activities to maximize cash collections.
- Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues.
- Establishes strong working relationships with field team to support collections efforts.
- Monitors changes in customer financial status and payment patterns.
- Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information.
- Reviews assigned accounts to maintain accuracy.
- Reviews account status using current and historical invoicing and payment activity analysis.
- Communicates to cash operations regarding cash application specialist to research and reconciles misapplied or payment issues.
- Ability to develop and maintain a positive working relationship with others.
- Supports and participates in the Company's quality standards with a continuous focus on customer service.
- Performs other duties as assigned or requested.
Qualifications
- High level of organizational skills, integrity and accuracy.
- Strong communication skills both written and verbal.
- Strong attention to detail, analytical and problem solving skills.
- Good interpersonal skills working with internal and external customers.
- Demonstrated excellent customer service skills.
- Proficient in Microsoft Office Suite (Word and Excel).
- Knowledge of Oracle.
- The ability to prioritize workload and meet tight deadlines.
- Must be a self-starter, able to work independently as well as be part of a team.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Austin