Title:  General Manager

Job Description

The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given.  One Partner.  Infinite Solutions.

This is a rare and exciting opportunity to lead operations at one of the most exclusive, high-end properties in our portfolio. We are seeking an accomplished General Manager with proven experience in the luxury hotel channel to oversee and elevate service excellence in an environment where every detail matters and every guest interaction is an opportunity to exceed expectations.

As General Manager, you will steward multiple service lines (including food & beverage, lodging, conference services, and facilities) for a premier client portfolio generating $2M–$15M+ in revenue. More importantly, you will bring the leadership presence, operational discipline, and passion for hospitality that define the luxury standard. This is not just a management role, it is an opportunity to create extraordinary experiences that reflect the exclusivity and prestige of the property and its clientele.

Why This Role?

• You will work in an ultra-exclusive premium environment where service precision and attention to detail set the tone.
• You will join an organization where luxury hotel and conference services experience is not just preferred but required, ensuring you are among peers who understand the highest tier of service excellence.
• You will have the opportunity to shape and inspire a team, delivering exceptional client satisfaction while driving operational and financial success.

Compensation Data

COMPENSATION: The salary range for this position is $110,000-$125,000.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. 

 
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.  
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. 

Job Responsibilities

• Lead all contracted services with the precision, polish, and poise expected in a luxury hotel environment.
• Build, develop, and inspire a management team capable of delivering white-glove service and seamless operations.
• Serve as the primary liaison with the client, cultivating trusted partnerships and ensuring an elevated guest and customer experience.
• Drive financial performance through strategic planning, budget management, and innovative service enhancements.
• Ensure compliance with Aramark standards, safety policies, and regulatory requirements, while upholding the integrity and prestige of the property.

Qualifications

• Luxury hotel experience is required—candidates must bring meaningful leadership experience in the luxury hotel or ultra-high-end hospitality sector.
• Bachelor’s degree in Hospitality, Business, or a related field preferred.
• Strong financial acumen with a proven record of managing multi-million-dollar operations.
• Demonstrated ability to lead managers and large, diverse teams with sophistication and presence.
• Superior client relationship skills with a refined communication style suited to high-profile clientele.
• Proven track record of creating innovative service solutions and driving guest satisfaction at the highest level.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

At Aramark, we believe in more than just running operations. We create unforgettable moments. If you have the background, the polish, and the drive to thrive in a sophisticated environment, we invite you to apply for this exceptional opportunity.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.