Title:  Patient Transport Manager

Job Description

Aramark Healthcare+ is seeking candidates for a Patient Transportation Manager position at Northwest Community Hospital, located in Arlington Heights, IL. As the Patient Transportation Manager, you will manage and direct the work activities of the Central Transportation Program.  This includes the safe movement of patients throughout the hospital, the dispatching of work, and tracking of these activities in the computer with EPIC and Rover app.   Supervises by leading and acting as a positive role model.  Continuously monitors staff performance and provide support for staff members.  Tracks call times/metrics. Creates an atmosphere of open, positive communication throughout the department.

COMPENSATION: The salary rate for this position is $59,000.00 to $62,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

•    Provide leadership, direction and support for transportation supervisors and hourly staff to ensure compliance with all policies and procedures related to the safe transportation of patients.
•    Schedule and make job assignments when and where necessary, as well as maintain a clean and safe environment.
•    Manages day-to-day operation of department to meet compliance with Aramark Healthcare+ and facility's standard including safety, policy and procedures.
•    Knowledge to train others in procedures and policies.
•    Provide exceptional customer service to all clientele; train, hire and supervise; schedule and staff, while maintaining an excellent relationship with all parties involved.
•    Plans, directs, and controls the work of transporters and dispatchers to ensure the safe, courteous, timely processing of all requests for movement of patients and non-patient items on any shift as assigned. Assists in transporting and dispatching as needed.
•    Effectively handles managerial situations including planning, control, problem solving, and communication. Uses good judgment in the decision-making process.  
•    Completes daily rounds with user departments to increase customer satisfaction and monitor work performance. Completes service recovery as needed to ensure patient and customer satisfaction.
•    Prepares employee performance evaluations and competencies for approval and reviews with employees before required deadlines.
•    Minimizes errors, maximizes productivity, and maintains high quality by checking and monitoring data, staffing, and work in the department.
•    Develops and maintains systems for organizing work and information. Actively explores ways to improve quality of input and output of work.

Qualifications

•    Supervisory or Management experience with the ability to lead a team required. 
•    Bachelor's degree or equivalent experience.
•    Healthcare preferred.
•    Patient Transportation Management experience desired.
•    Strong leadership and communication skills required.
•    Basic computer skills required. 
•    Knowledge of EPIC system is preferred.  

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.