Title:  Career Center Manager

Job Description

Aramark Healthcare+ is seeking candidates for a Career Center Manager at Albany Medical Center, located in Albany, NY who is ready to lead passionate teammates and make an impact. As a Career Center Manager, you'll be responsible for training all facilities (Environmental Services and Patient Services Associates) employees at your location to ensure that Aramark processes are learned, practiced, and welcomed by clients and customers. You'll also oversee training and safety programs for multiple departments, in addition to leading cultural workforce development for all salaried and hourly employees. Additionally, this position will manage the full cycle recruiting for Aramark hourly positions in Food Service and Environmental Services departments.

COMPENSATION: The salary rate for this position is $90,000.00 to $100,000.00.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here: https://careers.aramark.com/benefits-compensation/

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

Training Responsibilities:

• Develops content, curriculum and facilitates training classes for Environmental Services Department and Patient Services Associate's including group classes, one to one training and spot training.
• Updates Policies and Procedures for cleaning and in-services staff.
• Monitors effectiveness of departmental training by rounding on employees and making operational observations. 
• Responsible and accountable for ensuring the management team's continuing education stays up to date.  
• Facilities safety training for staff ensures compliance with client and Aramark safety programs, serves as point of contact for safety related claims and issues. 
• Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers.
• Provides effective feedback to both employee and the management team.
• Demonstrates professionalism and courtesy when answering/responding to all calls and requests.
• Ensures employees comply with JCAHO, OSHA, Aramark, hospital, and infection control.
• Provides employees with checklists, guidebooks, or other training material to ensure proper procedures and processes are followed.
• Assists in enhancing productivity and efficient operations of the department.
• Demonstrates commitment to professional growth and competence by adherence to policies.

Recruitment Responsibilities:

• Manage full-cycle recruiting for hourly Food Service and Environmental Services roles, from strategy, attracting talent to onboarding and facilitating orientation.
• Evaluate external candidates using various sourcing methods and recruiting techniques.
• Monitor applicant flow and requisition activity in the ATS (SAP SuccessFactors), identifying opportunities for recruitment marketing strategies (e.g., programmatic ads, sponsored jobs, job description optimization, community outreach).
• Conduct weekly calls with hiring managers and HRM to review pipeline activity, assess requisition health, and influence action.
• Lead talent community engagement efforts, maintaining communication with both active and passive candidates to build awareness and promote the employer brand.
• Supports hiring events and attends job fairs.
• Maintain integrity of data in recruiting database and produce ad hoc recruiting reports as necessary.
• Handles payroll and benefits questions/issues.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Ideal candidates will possess a Bachelor's degree, plus a minimum of 2 years of management and training experience dealing with an hourly and salaried population. 

• Healthcare experience AND/OR contract management experience preferred.

• Environmental Services and/or Facilities background is preferred.

• Technical Safety Knowledge required. 

• A strong understanding of LEAN principles and practices is highly preferred. 

• Organizational Development background preferred. 

• Strong customer orientations is required for success in this position.

• Will be skilled in directing and motivating the staff; have knowledge of infection control techniques.

• Provide effective oral and written communication skills, having the ability to work well with others at all levels.

• Must have detailed organization and prioritizing skills with the ability to train; teach, demonstrate and follow-up on all assignments, when necessary.

• Able to define problems, collect data, establish facts, and draw valid conclusions.

• Can interpret and follow technical instructions and complete assignments timely, showing a sense of urgency.

• Talent Acquisition/recruitment or experience hiring for hourly positions is ideal.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.