Title:  Catering Attendant- Empower Field

Job Description

Provides exceptional guest hospitality and is responsible for timely and efficient set up, service and break down of events.  Must be extremely detail oriented and be able to multi-task. Must be able to operate efficiently in a fast-paced, demanding environment.  

COMPENSATION: The hourly rate for this position ranges from $19.00 to $20.50, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

•    Set up catering and event service according to client/customer requests and banquet event order 
•    Transport and deliver catering food and beverage with all vital supplies and equipment 
•    Set up chairs, tables, buffet lines and other event equipment as requested in banquet event order 
•    Replenish Food and Beverage products during events 
•    Maintain appearance and cleanliness of food service areas during events 
•    Pick up and clean up food and beverage deliveries after service 
•    Break down and clean area after the conclusion of the events and return equipment to accurate storage 
•    Provide excellent customer service to all guests 
•    Follow safety policies and procedures  

• Other duties as assigned by management. 

Expectations

General:

• Arrive on time and in full uniform to each scheduled shift 
• Adhere to Aramark alcohol and tip policies 
• Maintain an exceptional level of professionalism at all times when on the clock 
• Work as a team with fellow associates and other service departments within the stadium 

Pre-Event: 

• Review BEOs, timelines, Event Notes, Diagrams, etc. with Supervisor and MOD 
• Attend Pre-Shift prior to each event 
• Set-up workstation(s) in accordance with beginning checklists, sanitation & cleaning guidelines 
• Work with Culinary to ensure food is set according to the BEO 

During the Event: 

• Maintains knowledge of menu items and other offerings according to the BEO 
• Replenishes food, beverage, utensils, service-ware, as needed throughout the event 
• Maintain a clean service area throughout the duration of the event, attending to spills, bussing, etc. as needed 
• Provides excellent customer service, anticipating guests’ needs 
• Maintains a positive demeanor towards guests, customers, clients, co-workers, etc. 
• Provide guests with personal service and attention to detail that will exceed expectations 
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation 
• Maintains a clean, neat, and safe work area always 

Post-Event: 

• Breaks down and cleans/sanitizes food service areas, workstations, and equipment in accordance with closing checklists 
• Returns dishes, equipment, etc. to the appropriate location in a clean and orderly fashion  

Qualifications

Skills: 

• Must maintain a friendly, positive attitude and a professional demeanor always. 
• Must be able to deliver timely, efficient, quality service. 
• Ability to adapt to change quickly. 
• Must be proactive and self-motivated. 
• Organized and ability to prioritize as needed. 
• Ability to work under pressure. 
• Punctual and be dependable. 
• Must be able to read and maintain information and recipes. 
• Must follow job duties/procedures and instructions. 
• Service industry experience preferred. 

Physical: 

• Able to move fast and act on assigned duties. 
• Must be able to stand, kneel, lift, carry, walk at a fast pace and bend. 
• Ability to occasionally lift, push carts, carry trays and put away parcels weighing up to 60 pounds.  
• Ability to walk long distances and stand for extended periods of time. 
• Must maintain personal hygiene and a well-groomed appearance standard. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.