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Title:  Hospitality Coordinator

Requisition #:  1462
Location: 

Wolverhampton, WLV, GB, WV10 7QD

Career Area:  Food Services
Description: 

Our Mission


At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it. 

 

Your Role

 

Aramark Food Services is currently recruiting for a Hospitality Coordinator to join our team in Oaks Drive, Wolverhampton, WV10 7QD. Reporting directly to the Regional Manager, the successful candidate will manage a unit based team, and will be responsible for ensuring a high standard of service is delivered to our Clients.  

 

**This is a full-time role working 35 hours per week** 

Key Responsibilities

  • Lead services to the customer in a high energy, fast paced environment  
  • Empowering and motivating direct reports, delegating responsibility as appropriate in order to get the best from yourself and your team  
  • Drive performance, productivity, internal quality, customer satisfaction and cost objectives for our PCC contract across Ireland  
  • Ensuring excellent client relationships are developed and maintained  
  • Talent management of team with clear goals and objectives, coaching and mentoring   
  • Providing visibility of performance  
  • Ensuring operational metrics are clearly communicated, understood and achieved  
  • Enabling and embodying a culture of service, continuous improvement whilst actively championing root cause analysis of issues and their resolution.  
  • Promoting and sustaining a supportive learning environment.  
  • Being the key contact for escalated client issues ensuring tight follow up, prompt and satisfactory resolution. 

Key Requirements

  • A passion for service and quality  
  • Good people management skills  
  • Flexibility and ability to work on own initiative  
  • Professionalism and the ability to communicate appropriately at all levels of the business 
  • Hands-on operator with the ability to lead by example through operational excellence  
  • Previous experience in a similar food service environment  
  • Previous experience supervising/coordinating a team in the hospitality industry 
  • Commercial acumen, strong organisational and problem-solving abilities 

 

 

**To be considered for this role you will be redirected to and must complete the application process on the Aramark careers page**

 

All applications will be treated in the strictest confidence 

 

Aramark Northern Europe is an equal opportunities employer 

 

WE DREAM. WE DO. 

About Aramark

Aramark (NYSE: ARMK) is a leading service and solutions provider within the Northern Europe region. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. Our work strives to contribute to a better world for both people and the planet, including commitments to engage our employees, empower healthy consumers, build local communities, source ethically, inclusively and responsibly, operate efficiently and reduce waste. Aramark employs over 16,000 people throughout Northern Europe.