Title:  Catering Assistant

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Job Title: General Assistant
REQ ID: 593462
Location: West Herts College – Watford Campus (with occasional cover in Hemel Hempstead)
Contract Type: Permanent | Full-Time (40 hours/week) Monday - Friday with occasional Saturdays (approx. 4–6 times per year) for Open Days
Salary: £25,482.73 per annum

Are you a team player with a passion for delivering excellent customer service? Do you enjoy working in a fast-paced, friendly environment where every day is different? If so, West Herts College is looking for a General Assistant to join our dynamic team.

About the Role
As a General Assistant, you'll play a vital role in the day-to-day operations of our catering and hospitality services. Based at our Watford campus, you'll ensure our students, staff, and visitors receive a warm welcome and great service. You may also occasionally be required to provide cover at our Hemel Hempstead campus (mileage paid for travel in emergency cover situations).

Key Responsibilities

• Greet and assist customers in a professional and friendly manner
• Prepare and serve hot/cold drinks and simple meals
• Operate tills and manage cash/card transactions
• Maintain cleanliness and hygiene across all working areas
• Support with basic food prep, dishwashing, and stock replenishment
• Follow all health, safety, and food hygiene regulations
• Report any maintenance issues and ensure safe operation of equipment
• Help keep service areas tidy, presentable, and well-stocked
• Contribute to team success with a positive and proactive approach

What We're Looking For

• Strong customer service and communication skills
• Ability to work as part of a team in a busy environment
• Attention to detail and a commitment to hygiene and safety
• Flexibility and reliability, with a can-do attitude
• Willingness to learn and undertake training (including food hygiene and equipment use)
• Basic food preparation, cleaning, and cash handling skills (training provided)
• Punctual, dependable, and enthusiastic
• Desirable Qualifications (but not essential)
  Level 1 or 2 Food Safety Certificate
• Basic IT skills for till or stock systems

Staff Benefits

• Free daily staff meal
• Employee benefits portal with access to hundreds of discounts
• Online GP access
• Apprenticeship and development opportunities
• Ongoing training and support
• Free on-site parking
• Great transport links to our Watford and Hemel Hempstead campuses

Join a welcoming, inclusive team at one of the region’s top colleges. If you’re passionate about providing outstanding service and want to make a real difference in a vibrant educational setting, we’d love to hear from you.

Apply now with REQ ID: 593462 and become a valued part of West Herts College.

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk 

Join us in fostering a workplace where everyone can achieve their full potential.