Title:  General Assistant

General Assistant – Polaris House, Swindon

Location: Polaris House, Swindon, SN2 1FL
Contract Type: Permanent, Full-Time (32 hours/week)
Hourly Rate: £12.41/hour

This is a fantastic opportunity to join a vibrant hospitality team in a role that offers variety, responsibility, and a genuine work-life balance. You’ll be at the heart of delivering exceptional guest experiences—from fine dining and conferences to day-to-day food service—while enjoying daytime shifts and the chance to grow your career with a world-leading organisation. Whether you're passionate about service, events, or culinary excellence, this role offers the perfect platform to thrive.

What’s in it for you:

• Full-time position (32 hours/week), Monday–Thursday 7:00–15:30 – enjoy your evenings free!
• Hourly rate of £12.41
• Onsite parking
• Access to MyStaffShop – 100s of discounts including supermarkets and leisure
• Life assurance, pension contributions, generous holiday entitlement (with option to buy more)
• Career development opportunities – we love to promote from within
• Apprenticeship schemes and ongoing training available

A day in the life of a General Assistant:

• Oversee hospitality bookings and logistics for fine dining, conferences, and events
• Produce costed hospitality proposals with the Head Chef and liaise with clients
• Champion excellent guest experience and maintain high service standards
• Support restaurant operations during quieter hospitality periods (e.g., tills, serving, stock take)
• Prepare grab-and-go items like sandwiches and paninis
• Operate tills, handle cash, and maintain financial records
• Serve hot and cold drinks and food while adhering to food safety and health regulations
• Maintain cleanliness in both front and back of house areas

You’ll be set up for success if you have:

• Legal right to work in the UK and have resided in the UK for the past 3 years
• Ability to pass full security vetting and DBS checks
• Previous hospitality or food service experience (desirable)
• A passion for customer service and teamwork

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.
All applications will be treated in the strictest confidence.