Title:  Assistant F&B Manager

Requisition #:  640832
Location: 

Stoke-on-Trent, STE, GB, ST10 4DB

Career Area:  Food Services
Description: 

Alton Towers Resort is seeking Food & Beverage Assistant Managers to drive excellence across our hotel restaurants

 

This role is ideal for someone who enjoys leading teams, delivering excellent guest service, and ensuring efficient, high-quality restaurant operations. You will work alongside the Hotel Food & Beverage Manager to oversee daily activities, maintain service standards, and support a motivated and high-performing team.

 

Working at Alton Towers offers a unique and exciting environment, with the energy of a world-famous resort and the chance to create memorable experiences for hundreds of guests every day.

 

A day in the life of a Food & Beverage Assistant Manager...

 

  • Oversee the daily operation of the hotel restaurants, ensuring they are ready for service and delivering excellent guest experiences.
  • Manage escalated guest queries or complaints and maintain high service standards
  • Monitor performance against KPIs, support initiatives to drive sales, and control costs, stock, and waste
  • Ensure compliance with Food Safety and Health & Safety standards
  • Support recruitment, training, development, and performance management of team members

 

You'll be set up for success if you have:

 

  • Experience in a Food & Beverage leadership role, ideally across multiple restaurants
  • Background in high-volume restaurant or quick-service environments
  • Hands-on, organised, and confident leading teams in a fast-paced setting
  • Flexible to work evenings, weekends, and a variety of shifts

 

Benefits

 

  • Full-time, permanent role with a salary of £29,000 per annum
  • Merlin Magic Pass - free tickets for you and your family across Merlin Entertainments attractions (worth £1000+)
  • On-site discounts across Merlin attractions
  • Benefits app with hundreds of discounts, plus access to online GP appointments, mental health support, and an Employee Assistance Programme
  • Excellent development opportunities, both internally and across 400+ UK locations
  • Generous annual leave
  • Free on-site staff parking

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential