Title:  Transformation and Culture Manager

Aramark UK is looking for a results and people focussed Transformation & Culture Manager to join our team. Within this role, the successful individual lead the People transformation, Culture, and Learning agenda for our client, ensuring exceptional service standards, a consistent colleague experience, and a high‑performance culture aligned with a bespoke Golden Thread customer service ethos.

This is an exciting and fast paced role reporting to our Head of HR- Workplace, Education, Healthcare & Curated Companies. As HR Business Partner, you will coach and partner to drive operational HR delivery to a high standard. You will contribute to shaping, and delivering the People Plan with appropriate strategic solutions which enable the business to achieve its goals and live its values.  

Our prestigious corporate client, with offices across London, Bournemouth, Dublin, Edinburgh, and Luxembourg. With a history dating back to 1799, our global financial client prioritises exceptional service - just like we do!

This is a full‑time, on‑site role (Canary Wharf based) embedded within the client contract, with alignment with wider Aramark people functions.

Key Benefits: 

• Competitive salary + package

• Generous annual leave that increases in line with service, with the opportunity to buy extra 

• Life assurance and pension scheme 

• Benefits app: access to 100s of discounts, free mortgage advice, cycle to work scheme, health cash plans, online GP appointments, and our Employee Assistance Programme

• FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!) 

Key Responsibilities: 

• Deliver and embed the Golden Thread Customer Service Programme, maintaining momentum from JS Learning.
• Design and deliver high‑impact training across service, hospitality, leadership, and compliance.
• Develop and maintain career pathways, succession plans, and internal development programmes.
• Manage e‑learning compliance and training records.
• Lead onboarding and induction for all new hires, ensuring a consistent and engaging experience.
• Support HR processes including ER guidance, performance management, and policy adherence.
• Partner with operational leaders to drive a positive, inclusive, high‑performance culture.
• Conduct regular service audits, coaching teams to deliver excellence.
• Support recruitment activity where required, ensuring cultural and service alignment.

Key Requirements: 

• Proven experience in L&D, People & Culture, or HR within hospitality, retail, or corporate services.
• Strong facilitation and coaching skills.
• Experience delivering engaging training.
• Ability to influence senior stakeholders and frontline teams.
• Highly organised, proactive, and comfortable in a fast‑paced environment.
• Exceptional planning and time management abilities.
• Ability to manage multiple projects simultaneously under tight deadlines.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.  

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.  

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk  

All applications will be treated in the strictest confidence.  

Job reference: (649156)