Title:  Hospitality Team Lead

Aramark UK are currently looking for a Hospitality Team Lead to join our team working with our prestigious corporate client, who have six sites spanning across London, Bournemouth, Dublin, Edinburgh, and Luxemburg. Our client, a global financial institution with roots tracing back to 1799, is built on a core principle of delivering exceptional client service - and that’s exactly what we expect from you!

In addition, you’ll play a key role in the exciting reopening of our newly refurbished site. You will help ensure the transition into the brand new space is seamless, operationally strong, and reflective of the exceptional service culture we are committed to delivering.

The role is subject to client vetting.

What do we offer: 

• We are offering a full-time position. You will be working 40 hours per week, Monday – Friday, leaving your evenings free - a rarity when you work within culinary/hospitality
• Salary £31,842
• A friendly and supportive team environment
• On the job training
• Opportunities for growth and development
• Access to our Employee Benefits App – online GP, Employee Assistance Programme, and 100s of retail discounts
• You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within. 
• As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue. 

A day in the life of a Hospitality Team Lead: 

• Lead and support the hospitality team during daily service, events, and meetings.
• Ensure excellent customer service, acting as the main point of contact for clients and guests.
• Oversee food and beverage service, ensuring presentation, quality, and timing meet company standards.
• Coordinate event setups, including meeting rooms, buffets, refreshments, and equipment.
• Train, motivate, and supervise staff, ensuring tasks are completed efficiently and professionally.
• Monitor stock levels, place orders, and ensure all areas are fully prepared for service.
• Maintain high standards of cleanliness and hygiene across all hospitality areas.
• Ensure compliance with food safety, health & safety, and company policies.
• Assist with rota planning, shift allocation, and daily operational reporting.
• Support the management team with any additional operational duties as required.

You will be set up for success if you have: 

• Strong leadership skills with the ability to motivate and guide a team.
• Excellent customer service skills and a professional, approachable manner.
• Experience in hospitality, catering, or events, ideally in a contract catering environment.
• Ability to work under pressure while maintaining high standards.
• Strong organisational and multitasking abilities.
• Good communication skills, both verbal and written.
• Attention to detail, especially in presentation and service delivery.
• Knowledge of food safety and hygiene practices (Level 2 Food Safety is an advantage).
• Confidence in handling client requests and resolving issues quickly.
• Flexibility to support different tasks and adapt to changing business needs.

About Aramark UK 

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 

 
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk  

 
Join us in fostering a workplace where everyone can achieve their full potential.