Title:  Group Manager

Job Description

A brilliant opportunity has arisen to join Aramark UK as Group Manager sat within our Education sector and responsible for the Royal Veterinary College London. Reporting to our Director of Operations, you will be accountable for their two key busy sites in Hawkshead and Camden.

Based primarily at the Camden site, but responsible for both, you will be tasked with developing and executing strategy, advocating for your client, encouraging dedication, driving engagement, and delivering positive financial results. The Group Manager owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.

Aramark on behalf of RVC are responsible for breakfast and lunch service for c3,000 students and staff, in addition to managing high end hospitality and events.

We are recruiting this role on a full time, on site and permanent basis with a salary of £42,000. 

What's in it for you:

• We are offering a salary of £42,000 doe + bonus
• 40 hours a week, Monday- Friday (8am-4pm) with occasional weekends 
• Company pension
• Free food and parking on site
• MyStaff Shop discounts
• Generous Annual Leave, increasing in line with service and the ability to buy extra days
• EAP in house mental health champion
• An opportunity to develop and progress

Job Responsibilities

• Overall ownership and accountability of operational management and financial performance of the sites
• Work closely with the Head Chef to ensure correct stock level
• Ensure OpX and waste management processes are in place and weekly reviews are completed for production
• Champion excellent customer service and effectively implement all customer communication tools provided by marketing in order to build sales
• Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements
• Implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
• Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
• Knowledge of all applicable personnel policies, labour laws and agreements
• Ensure strict compliance with Aramark Hygiene and Safety requirements
• Prepare and manage accurate projections for all P&L accounts including raw materials, wages etc
• Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed
• Plan and lead team management meetings and daily briefings
• Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)
• Identify & unlock opportunity for growth
• Develop strategic plans & value proposition

You'll be set up for success if you have:

• Operational experience at management level in contract catering/ education/ B&I
• A passion for service excellence and food
• Drivers licence as sites are remote and tricky to access via public transport
• Multi site management experience
• The ability to manage in a diverse environment with a focus on client and customer service
• Ability to lead motivate and develop a team of managers
• Strong organisational and time management skills
• Flexibility and ability to work on own initiative
• Experience of P&L management and accountability with excellent financial and commercial acumen

Aramark

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.