Title:  Front of House Lead

Requisition #:  533088
Location: 

Leopardstown, M, IE

Career Area:  Food Services
Description: 

Job Description

To assist in the management of the restaurant and employees, deputizing in the absence of the respective management team.

Job Responsibilities

  • In conjunction with the management team, coordinate all staff requirements and rota’s for all vital duties, under your remit.
  • Resolve customer complaints regarding food service.
  • Train employees in food preparation, and in service, sanitation, and safety procedures.
  • Observe and evaluate workers and work procedures to ensure quality standards and service.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Perform personnel actions, such as hiring and exiting employees, providing employee orientation & training, and conducting supervisory schedules and timesheets.
  • Set up and clear up of events and functions, & provision of employee cover 
  • To implement and maintain the highest standards in food hygiene, service & presentation (HACCP & Health & Safety Legislation)
  • To own the service of food and drink at each service point during service.
  • Be always customer-focused and conduct the service in a friendly and professional manner.
  • Assist with service within the Department as requested, including front of house duties during busy periods.
  • Advise management of any recommendations to style of service, menus, etc. to ensure that the department's operation stays driven and current in its approach.
  • Maintain an inventory of light equipment, including crockery. Assist with the monthly stock take.
  • Undertake training to enhance and improve personal skills and knowledge.
  • Handling cash transactions and ensuring the accurate cash handling procedures are followed in accordance with company procedure
  • Maintain personal hygiene and appearance to a high standard
  • Comply and assist in the promotion and implementation of the company’s policies and procedures.
  • use appropriate corporate tools to drive engagement

Any other reasonable duties as requested by your line manager.

Qualifications

  • Ability to lead, empower and form working relationships with team members 
  • Use of IT packages such as Word, Excel, stock ordering packages etc
  • A keen interest in food and service.
  • Excellent communication and customer service skills.
  • Flexibility regarding shifts and weekend work and ability to work on own initiative.
  • Solid understanding of Food Hygiene including HACCP.
  • Financial understanding of food and labor
  • Dedication and self-motivation
  • Good timekeeping
  • Courteous manner
  • Previous management experience
  • Two years’ experience in a catering environment

Education

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.