Title:  IT Procurement & Asset Administrator

Job Description

We are on the hunt for a IT procurement & Asset Administrator, to join our team on an interim basis to cover maternity leave, who's seeking a new and challenging opportunity.
The Successful candidate will undertake duties relating to user account administration, following policies and procedures to ensure security and audit compliance. Relating to the lifecycle management for all managed IT assets including procurement, security, cost tracking, inventory, usage, and disposal. Responding to requests for IT services, promptly allocating requests as appropriate, maintaining accurate records, and informing users about the process and advising of actions taken. Along with Following agreed procedures, identify, register and categorise requests for IT assistance with respect to the Asset Management and User Account Administration areas.
 

A day in the life of a IT Procurement & Asset Administrator:

•    Reviews, approves/rejects IT procurement requests
•    Processing of IT invoices in line with company procedures
•    Maintains accurate inventory of devices across the estate
•    Manage service requests using company standard tools and processes
•    Escalation of IT issues within the team
•    Asset Lifecycle Management 
•    Perform any other reasonable duties consistent with the role as required
•    Work to SLA thresholds
 

You'll be set up for success if you have:

•    Good organisational, time management and prioritisation skills
•    Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint)
•    The ability to communicate confidently and clearly to customers both face to face and over the telephone including at senior business level.
•    Works within the team and assists others, where required, to achieve a common goal
•    Holds one’s self accountable for performance standards and demonstrates and champions behaviours in line with the service delivery strategy 
•    Has excellent attention to detail 
•    Proactive approach to work and to continuous improvement
•    Listens to and is open to ideas and suggestions from others
•    Use initiative to ensure that high importance deadlines and SLAs are met
•    Takes every opportunity to go the extra mile for the company
•    Always willing to cooperate and assist
•    Understands impact of own behaviour and language on others and modifies as appropriate 
•    Willingness to travel as required to other company sites for the purpose of onsite support

Mandatory:

• Secondary School level qualification
• 1+ years working within an administrative capacity or within a technical services support desk
• Experience supporting Microsoft Office 2010 and newer
• Understanding of IT Service Management protocols

Desirable:

•  ITIL Certified
• MCSA
• Previous experience using helpdesk applications 
• Knowledge of IT hardware including PC’s laptops and mobile devices.
• Some post-18 education (Third Level Qualification)

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.

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