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Title:  General Manager

Requisition #:  2243

York, YOR, GB, YO10 4HD

Career Area:  Food Services

Our Mission

At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it.


Aramark Food Services is currently recruiting for an General Manager to join our team in York.  

This is a full-time role working 40 hours per week. 

Job Responsibilities

  • Accurately sets and leads client objectives/priorities and customer needs to drive sales growth and raise client retention including Client Business Review
  • Utilizes Proactive Pricing to achieve the unit’s growth targets by executing on contractual pricing rights
  • Engages clients and key service users through ongoing and frequent interactions, meetings and account activities
  • Executes on quality and innovation by finding opportunities to implement new products and services
  • Serves as a customer advocate
  • Delivers on food and labor targets by using the applicable tools and processes to proactively lead financial outcomes, operational indicators and behaviors.
  • Develops and deploys tailored and balanced operating plans to achieve financial targets and meet the overall needs of the client
  • Runs labor scheduling, staffing and employee training to deliver labor improvements and provide high quality services and products
  • Ensures purchasing compliance at the vendor and SKU level, understand and account for all non-compliant spend, and achieve local and enterprise sustainability objectives
  • Ensures consistent, accurate use of key Operational Tools and closely monitors and spot checks accurate use of the local operating system
  • Reduces time to fill and voluntary turnover by utilizing sophisticated and simplified recruiting and hiring strategies
  • Provides ongoing opportunities for development, learning and recognition to engage and enable team members
  • Drives a culture of Safety through the implementation of all safety, quality and service excellence standards
  • Retains talent by promoting inclusion and leveraging differences
  • Supports and guides team members through meaningful feedback and ongoing coaching
  • Fully improves contract terms to deliver Growth and Margin targets
  • Conducts period inventory
  • Ensures timely and accurate payment through effective management of A/R
  • Leads and maintains account records that follow Aramark, government, and accrediting agency standards
  • Budgets, forecasts and monitors the net income after expenses, with direct influence on allocation of company resources

Key Requirements

  • Previous experience in a management role is required
  • Previous experience in the catering/food services or retail industry 
  • Excellent numeracy skills; strong written and verbal skills
  • Ability to accurately forecast P&L projections and plan accordingly
  • PC skills (Word, Excel, Powerpoint)
  • Ability and full confidence in producing reports across all areas of the business
  • Food Hygiene Certificate Level 3 
  • Experienced people manager
  • Proven track record in delivering budgeted profit levels


About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet


Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at


All applications will be treated in the strictest confidence.


Aramark Northern Europe is an equal opportunities employer.