Title:  Customer Service Assistant

pursue what matters

Join Our Team as a Customer Service Assistant – Kinloss Barracks, IV36 3UH

Aramark UK is on the lookout for a passionate and reliable Customer Service Assistant to join our dedicated team at Kinloss Barracks. If you’re enthusiastic about food, customer service, and working in a supportive environment, we’d love to hear from you.

What You'll Be Doing:

As a Customer Service Assistant, you’ll play a key role in both food preparation and front-of-house service:

• Prepare fresh grab-and-go items like sandwiches, wraps, and paninis.
• Serve customers with a smile, operate tills, and handle cash transactions.
• Make hot and cold drinks and serve food at counters.
• Maintain cleanliness across kitchen and service areas.
• Manage the bar independently, including mixing drinks, restocking, and applying Challenge 25 protocols.

Why Join Aramark:

At Aramark UK, we’re redefining work-life balance in hospitality. We offer:

• Permanent, full-time role – 35 hours/week (5 days out of 7 on a rota).
• Hourly rate: £12.21.
• Shift times between 06:30 and 23:30.
• Free on-site parking and good local transport links.
• Access to our Employee Benefits App – including online GP, mental health support, and discounts on shopping, travel, and more.
• Company benefits: life assurance, pension contributions, generous holiday allowance (with buy-more option), and career development opportunities.
• Training and apprenticeships to support your growth – we love to promote from within.

What You'll Need:

Due to the nature of the site, applicants must:

• Have lived in the UK for the past 3 years.
• Have the legal right to work in the UK.
• Be able to pass full security vetting and DBS checks.
• Be 18+ (due to bar responsibilities).
• Have reliable transport – public transport is limited in the area.

Previous experience in food service or customer-facing roles is desirable, but full training will be provided.

Ready to Apply?

If this sounds like the role for you, apply now and show us the value you’ll bring to our team.

Job Reference: 607736

All applications are treated in the strictest confidence.

If you’re already part of Aramark, please inform your line manager before applying.

About Aramark UK

We’re proud to be a Disability Confident and Forces Friendly employer, holding the ERS Gold Award for our commitment to supporting the Armed Forces community. We’re dedicated to creating an inclusive workplace where everyone can thrive.

Need adjustments during the application process? Contact our recruitment team at careers@aramark.co.uk – we’re here to help.