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Title:  General Manager

Requisition #:  1577

Hightown, ENG, GB, L38 7JE

Career Area:  Food Services

Our Mission

At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it.


Aramark Defence is currently recruiting for a Multi-Site General Manager to join our team. Reporting directly to the Regional Director, the successful candidate will manage operations at site level for 4 locations within Liverpool, Southport, Preston and Bury. There is also the potential to add to locations as short-term Catering requirements increase in line with customer demands. 
The successful candidate will be primarily based Hightown, Liverpool but will be required to travel to locations in Southport, Bury and Preston.


This is a full-time role working 40 hours per week. 

Job Responsibilities

  • Overall ownership and accountability of operational management and financial performance of the units
  • Work closely with the Head Chefs to ensure correct stock level. Ensure Opx and waste management processes are in place and weekly reviews are completed for production.
  • Champion excellent customer service and effectively implement all customer communication tools provided by Marketing to build sales. 
  • Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements.
  • Implementation of schemes including new products, planograms, procedures and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
  • Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
  • Coordinates others to ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
  • Ensure strict compliance with Aramark Hygiene and Safety requirements
  • Act as a purchasing officer and budget controller for the restaurant with support from Team Leaders / Senior Team Leaders
  • Prepare and manage accurate projections for all P & L accounts including raw materials, wages etc.
  • Line management, scheduling and performance management of Team Leaders / Senior Team Leaders; Senior / Head Chefs on site and, in some cases, direct line management of Team Members
  • Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. 
  • Plan and lead team management meetings and daily briefings
  • Raise any issues with clients to line managers to ensure clients resolve the matter.
  • Provide support to the regional team in areas of management as required.
  • Provide mobilization support for new business gains in the region.
  • Prepare and conduct client reviews monthly and quarterly as required
  • Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)


  • Previous experience in a management role is required
  • Own car and driving licence is essential due to the nature of travel between locations
  • Previous experience in the catering/food services or retail industry 
  • Excellent numeracy skills; strong written and verbal skills
  • Ability to accurately forecast P&L projections and plan accordingly
  • PC skills (Word, Excel, Powerpoint)
  • Ability and full confidence in producing reports across all areas of the business
  • Food Hygiene Certificate Level 3 
  • Experienced people manager
  • Proven track record in delivering budgeted profit levels

About Aramark

Aramark (NYSE: ARMK) is a leading service and solutions provider within the Northern Europe region. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. Our work strives to contribute to a better world for both people and the planet, including commitments to engage our employees, empower healthy consumers, build local communities, source ethically, inclusively and responsibly, operate efficiently and reduce waste. Aramark employs over 16,000 people throughout Northern Europe.


**To be considered for this role you will be redirected to and must complete the application process on the Aramark careers page**


All applications will be treated in the strictest confidence


Aramark Northern Europe is an equal opportunities employer