Title:  Account Director

Aramark UK is recruiting an Account Director to lead continued success at a large multi-campus university in Hertfordshire.

Are you a dynamic leader with a passion for excellence in food & beverage? Do you thrive in a fast-paced, multi-campus environment where you can make a real impact? If so, we have the perfect opportunity for you!

As an Account Director, you will oversee and manage operations at site level for sites where total turnover exceeds £4 million. Your strategic leadership will drive continual improvement and operational excellence, ensuring the highest standards of service and financial performance.

You will have strong experience within a multi-site role, be innovative and have a keen eye for detail. You’ll be confident when managing client relationships, teams, and P&L.

Interested? Read on…

About Aramark UK 

At Aramark UK, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all around the world. 

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing – a new challenge, a sense of belonging or just a great place to work – our focus is to help you reach your full potential and pursue what matters.   

What’s in it for you:

• A salary of £60,000, plus eligibility for bonus
• Generous annual leave that increases in line with service, with the opportunity to buy extra
• Contribution pension scheme
• Life assurance
• Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers
• Employee assistance programme, available for free 24/7 
• Access to a network of trained mental health champions 
• A plethora of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all!)

Key responsibilities:

• Lead the operational and financial performance of the university's catering services
• Implement strategic initiatives to drive business improvements
• Engage, market and communicate effectively with your team and stakeholders
• Collaborate with senior leadership to develop propositions for the higher education market
• Ensure compliance with all HR laws, hygiene, safety and food safety requirements
• Conduct regular client reviews and support new business and retention activities
• Lead contract negotiations and identify opportunities for growth
• Maintain and develop strong client relationships
• Demonstrate strong commercial acumen in creating and managing operating models

You’ll be set up for success if you have:

• A minimum of 3 years’ management experience in a complex multi-campus environment
• Previous experience in the Higher Education and / or retail industry
• A proven track record in delivering budgeted profit levels
• An ability to demonstrate leadership and success

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application. 

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk  

Join us in fostering a workplace where everyone can achieve their full potential.  

All applications will be treated in the strictest confidence.