Title:  Hospitality Supervisor

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Hospitality Supervisor
REQ Number: 606527
Location: Hartpury, GL19 3BE
Contract Type: Permanent
Hours: 5 over 7 days including weekends and shift work
Salary: £26,464.68 per annum
Working Weeks: 52 weeks per year

Are you passionate about delivering exceptional hospitality experiences? We’re looking for a proactive and organised Hospitality Supervisor to lead our hospitality operations at Hartpury. From large-scale sporting and equine events to formal dinners and private functions, this role offers variety, responsibility, and the chance to make a real impact.

Key Responsibilities

• Supervise and motivate hospitality staff to maintain high standards of service
• Manage hospitality bookings and liaise with clients to ensure all requirements are met
• Coordinate events using internal systems and booking portals
• Lead the setup and delivery of events, from casual fixtures to formal occasions
• Act as the main point of contact for clients during events, resolving queries and issues
• Ensure compliance with health, safety, and food hygiene regulations
• Monitor stock levels, assist with ordering, and manage resources efficiently
• Collaborate with catering, events, and facilities teams for seamless service delivery
• Contribute to continuous improvement by suggesting and implementing service enhancements

What We’re Looking For

• Strong communication and interpersonal skills
• Proven ability to deliver excellent customer service
• Demonstrated leadership experience in hospitality, catering, or events
• Highly organised and adaptable, with the ability to prioritise under pressure
• Professional and approachable with a proactive, problem-solving attitude
• Flexibility to work evenings, weekends, and during peak event periods

Desirable Skills

• Experience in high-end hospitality, sports, or equine event environments
• Familiarity with event booking systems or hospitality software
• Food hygiene or health & safety training/qualification
• Previous experience in a college or university setting

Benefits

• Access to an employee benefits portal with hundreds of discounts
• Online GP services
• Apprenticeship schemes for career development

Additional Information
This role requires an Enhanced DBS check due to the nature of the site and responsibilities.

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.