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Title:  Catering General Manager

Requisition #:  3620

Hailsham, ESX, GB

Career Area:  Food Services

Our Mission:

At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it. We are currently recruiting for a Catering General Manager to join our team on Client Site in East Sussex. This is an exciting opportunity  for a passionate General Manager who has around 5 years management experience to oversee this catering operation. We are looking for an exceptional candidate with genuine passion about providing first class food and service, a strong team player and someone with the ambition and creativity required to succeed in this high-profile role. This is a full time and permanent role.

Job Responsibilities:

You will:

  • Have overall ownership and accountability of operational management and financial performance of the unit
  • Work closely with the Head Chef to ensure correct stock level. Ensure Opx and waste management processes are in place and weekly reviews are completed for production.
  • Champion excellent customer service and effectively implement all customer communication tools provided by Marketing to build sales.
  • Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements.
  • Implement schemes including new products, planograms, procedures and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
  • Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
  • Coordinate others to ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
  • Possess knowledge of all applicable personnel policies, labour laws and agreements
  • Ensure strict compliance with Aramark Hygiene and Safety requirements
  • Ensure only nominated suppliers are used in the business
  • Prepare and manage accurate projections for all P & L accounts including raw materials, wages etc.
  • Champion a training culture within the team to ensure succession planning
  • Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed.
  • Plan and lead team management meetings and daily briefings
  • Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)
  • Identify & unlock opportunity for growth
  • Maintain & develop client relationships
  • Develop strategic plans & value proposition

Key Requirements:

You will have:

  • Previous Management experience in the catering/food services or retail industry
  • Excellent numeracy skills; strong written and verbal skills
  • Food Hygiene Certificate Level 3
  • Proven track record in delivering budgeted profit levels
  • PC skills (Word, Excel, PowerPoint)
  • Full confidence with bespoke software applications
  • Ability and full confidence in producing reports across all areas of the business
  • Ownership and accountability – able to make decisions to resolve immediate issues
  • Coaching/Mentoring/Developing skills and ability to lead by example
  • Ability to motivate and inspire
  • Self-motivation and adaptability to embrace change

About Aramark:

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet


Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at


All applications will be treated in the strictest confidence

Aramark Northern Europe is an equal opportunities employer