Title:  Catering Supervisor

Job Description

We are currently seeking a duty manager to join our team. 

Job Responsibilities

• Support the Ward Management Team and perform supervisory duties at Pantry Kitchen / 
Ward Level in the hospital. 
• Manage shifts when on duty. Covering rosters / service delivery / compliances. 
• Provide encouragement to Team Members, including communicating team goals and identifying areas for new training or skill checks are required. 
• Assist Ward Management Team with new team member training (under the Buddy System). 
• Answer Team Member questions, help with Team Member problems, and oversees Team Members work for quality compliance, when on duty. 
• Communicate deadlines and service goals to Team Members in a clear and concise manner. 
• Ensure Team Members adherence to company regulations and performance goals. 
• Conduct Team Meetings, with mentor group, to update Team Members on best practices and continuing expectations for service at Pantry Kitchen level. 
• Share comprehensive and detailed feedback about team performance / service delivery at daily briefings. 
• Ensure company (Aramark) brand materials and physical working spaces meet and exceed company presentation standards and are within HIQA compliance (90%). 
• Provide quality Patient Service, as per SLA, including interacting with patients, when required, answering Patients enquiries, and effectively handling Patient complaints.
• Create an inspiring team environment with an open communication culture for the Team Members. 
• Delegate tasks and ensure daily service timelines are met. 
• Oversee day-to-day operation at Pantry Kitchen level, with Ward Management Team. 
• Motivate Team Members.
• Listen to team members’ feedback and resolve any issues or conflicts and feedback to Senior Management for follow-up. 
• Organize workflow and ensure that Team Members understand their duties or delegated tasks. 
• Monitor employee productivity and provide constructive feedback and coaching where required, based upon your experience. 
• Ensure adherence to legal and company policies and procedures and undertake disciplinaryactions if the need arises.
• Any other duties deemed appropriate or required by your Line Manager and or the company. here

Qualifications

Enter Job Qualifications here

Education

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com. 

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.