Title:  Technical Services Manager

Job Description

Will be responsible for the management of the on-site technical team together with the management of sub-contractors to ensure that all PPM, Reactive and Project works are completed to schedule, within budget and to client satisfaction. He/she will have full responsibility for the M&E services for the building(s) under their remit, the H&S of all staff, financial accountability and reporting responsibilities. Electrical qualification is essential for this role.

Job Responsibilities

• Manage the on-site technical team to ensure all M&E services are delivered as per SOW and to client’s satisfaction.
• Provide strong leadership relating to the delivery of all technical services required to support the delivery of facilities services at the client site.
• Responsibility for all day to day management, control, co-ordination, execution of all operations (either self performed by Aramark or third party supplier) under your remit.
• Perform fault finding & equipment defect analysis and improvement as required.
• Prepare and manage operational budgets for the delivery of technical services.
• Ensure that all plant and equipment meet existing and upcoming legislation and that all equipment is maintained in accordance with best practices and/or manufacturer’s recommendations.
• Ensure asset PPM plans are up to date at all time and lifecycle information is current.
• Review technical designs and identify deficiencies that may have a negative impact on the delivery of the facilities function.
• Review existing plant and equipment to identify where improvements can reduce operational costs and increase energy efficiency. Identify equipment that does not meet existing or upcoming statutory, Health and Safety or environmental regulations.
• Ensure all staff, contractors and operations comply with H&S requirements, permits are in place and all accident, near misses are reported, investigated and countermeasures implemented.
• Identify critical spare parts that need to be available at all times, either stocked on site or available from strategic suppliers.
• Ensure all documentation relating to the delivery of the facilities function is reviewed and updated on a regular basis. Implement a change control process to capture alterations and additions to existing plant and equipment.

Qualifications

• Strong technical knowledge of mechanical, refrigeration, electrical and electronic systems.
• 5 ~ 10 years people management experience.
• Excellent communication skills with the ability to interact with individuals from a wide variety of backgrounds with leadership skills to effectively motivate and manage staff.
• Very good IT/computer skills including an understanding of BMS, UPS/Generator, HVAC, Life safety & CMMS systems.
• Strong background in managing third party suppliers.
• Familiar with Quality and Safety systems such as ISO 9001, OHSAS 18001 and ISO 14001.
• Must remain calm, courteous and polite in all circumstances.
• Able to function with a high level of initiative and proactivity.
• Dependable and flexible, able to work independently as well as part of a team.
• Ability to handle multiple requests and work in a fast paced and often demanding environment.
• Customer and client focused - responsive to customer requests in an empathic, supportive and productive manner.