Title:  Receptionist

Job Description

This is a front of house role in a corporate office environment that requires a professional enthusiastic individual with excellent communication skills who is reliable, hardworking, and flexible.  

Job Responsibilities

• Provide front of house and reception services 
• Handling the clients reception duties with care, commitment and always in a courteous manner 
• Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support 
• Anticipate, welcome and announce visitor arrivals 
• Management of visitor access cards in accordance with client policies. 
• Operating a switchboard 
• Telephone enquiries (internal & external) 
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay 
• Handle couriers and post deliveries and collections 
• Liaise with post room ensuring a co-ordinated approach to incoming and outgoing post management. 
• Meeting room booking 
• Keep reception area neat and tidy 
• Check e-mails each morning and react accordingly 
• Maintaining accurate and efficient management information systems 
• Book taxis in line with the client’s policy and procedures 
• Book couriers in line with the client’s policy 
• Ensure all activities are carried out are in accordance with H and S policies 

Qualifications

• Minimum of 2 years similar experience 
• Previous reception experience 
• Proficient in MS Office Suite 
• Professional oral and written communication skills