Title:  Mobile Regional Soft Services Manager

Job Description

Aramark is currently recruiting for a Mobile Regional Soft Services Manager to join our team. Reporting directly to the Contract Manager, the successful candidate will control and co-ordinate cleaning operations for multi-location contracts in ROI.

This is a full-time fixed term contract.

Job Responsibilities

•    Overall management of various service lines including cleaning, waste services, landscaping, garments management, pest control, post room, stationary etc.
•    Fully responsible for the implementation and adherence to all Health and Safety legislation and client procedures on site.
•    Responsible for ensuring the level of expectations required by the client (SLAs, KPIs) are met for all soft services.
•    Daily management and direction of the soft services Aramark workforce and sub contracted staff.
•    Play a key role in delivering the start-up plan for any new areas on site, acting as an area SME during the handover process from commissioning through into qualification and process validation
•    Create and implement soft services schedules and work instructions
•    Work closely with the client EH&S and Facilities team in providing support for all Fire Evacuations, drills, signage, H&S compliance, audits, investigations etc.
•    Manage safe work plans, emergency response plans and mitigation plans, including business continuity and critical supplier identification and mitigation
•    Fully responsible for soft services Aramark HSEQ/EHS documentations
•    Monitor and manage monthly & annual soft services budget and client spend.
•    Continuously monitor the performance and delivery of our contractors seeking best value for money for outsourced activities.
•    Provide mentoring and guidance to Aramark soft services staff to ensure they have the opportunity to develop their skills and be capable of handling additional responsibilities.
•    Periodic reporting to the Senior FM (monthly, weekly, etc)

Qualifications

•    Min 5 year’s experience in contract cleaning, facility management or soft services
•    Minimum 3 year’s in a management post.
•    Industry acumen and knowledge of cleaning services ideally within the facilities management industry
•    Customer focused with strong attention to detail
•    Excellent written and verbal communication skills.
•    Good working knowledge of Outlook, Word, Excel and PowerPoint.
•    Full clean driving License