Title:  Front of House Concierge / Receptionist

Job Description

Due to recent growth, a new role has been created in the Property Management department for a Front of House Concierge / Receptionist located on site in one of our clients managed buildings on Shelbourne Road. We are looking for an administrator preferably with an interest/experience in the property industry, to take over job tasks to provide support to the property management team.

Job Responsibilities

• To provide a professional, efficient administrative support service to our team of Property Surveyors covering:
• Meet and greet – front of house services.
• Create a welcoming and enjoyable environment for visitors and staff who work within the building, through regular communications, helping to organise events.
• Manage all couriers, / post and deliveries.
• Manage day to day issues as they arise in a professional and prompt manner.
• Manage car parking requests for staff and visitors.
• Manage access control cards and keys for visitors, contractors and staff.
• To be vigilant to any Health, Safety and Welfare risks in the development and bring any concerns to the attention of your manager.
• Liaise with Building Manager and Property Manager, clients and all staff working at the building.
• Working alongside the FM Manager to arrange contractor call outs.
• Ensure that operational standards at the building meets the clients’ requirements.
• Have the ability to create and update databases and spreadsheets.
• Provide administrative support for key projects as may be assigned from time to time.
• Contractor diary management.
• Keeping a log of work orders.
• Updating the Service & Maintenance Tracker (PPM tracker) on Smartsheets and loading job dockets.
• Point of contact for queries in the absence of the building manager.
• Support the set-up and maintenance of files and records.
• Maintain effective systems for electronic and paper filing, information retrieval and file archiving.
• Reception cover and other admin.
• Undertake patrols.

Qualifications

• Good numeracy skills.
• Excellent administration skills with great attention to detail.
• Ability to follow procedures.
• Exhibit excellent communication and interpersonal skills with a strong customer / client focus and professional style.
• Must have a dedicated approach to continuous improvement.
• Ability to work on own initiative but a strong/positive team player.
• Flexible attitude with a friendly can-do personality.