Title:  Front of House Administrator

Job Description

This role will report to the Property Manager and have responsibility for the smooth front of house operation of the building.

Working 40 hours per week, the primary function is to ensure the efficient operation, safety and security of this high-end commercial property. The Front of House administrator will need to maintain constant awareness of the importance of the clients’ corporate image, the occupier needs.

Job Responsibilities

• Create a welcoming and enjoyable environment for visitors and staff
• Engage in regular communications and assist in organizing events within the building
• Manage all couriers and postal services
• Handle day-to-day issues promptly and professionally
• Maintain software platforms such as Traction Guest (electronic visitor & contractor sign-in) and client SharePoint sites
• Provide support to the Building Manager and Facilities Coordinator as required
• Ensure operational standards align with Aramark Properties service level agreements and client expectations
• Monitor Health, Safety, and Welfare risks and report concerns to management
• Keep the Building Manager informed of operational developments
• Ensure the building fabric is maintained and in good condition
• Inspect common areas and vacant spaces for leaks or issues and report for remedial repairs
• Work with the Building Manager and Sustainability Manager to record electricity readings and support sustainability initiatives

Qualifications

• Fluent English
• Minimum 2–3 years’ experience in hospitality or similar environments
• Strong communication and organizational skills
• Ambitious, energetic, and motivated individual
• Positive outlook with strong problem-solving skills
• Solutions-focused attitude
• Proficiency in MS Excel, Word, and Outlook
• Team player with excellent attention to detail