Title:  Data Centre Technician

Job Description

Exciting opportunity in a new build in Drogheda, Co Lough

5 Open Roles 

• Accountable to Account Director
• Accountable for maintaining appropriate stocks of spares and consumables and ensuring their secure storage and control.

Job Responsibilities

• Resolve and complete day to day work orders/tasks to meet customer satisfaction targets and delivered within a timely fashion in meeting all client KPI’s/SLA’s
• Maintain up to date logs of work completed and outstanding items through remedy or mutually agreed client system/platform Auto-task
• Installing, configuring, and maintaining optical servers, networking equipment, optical patch cords testing/ certification and other data centre optical infrastructure.
• Monitoring systems to ensure optimal performance and responding to faults and outages promptly
• Carry out isolations and re-instatement of Electrical, Chilling, Fire Alarms and Sprinkler systems when required and where authorised
• Working closely with engineers and other IT professionals to manage data centre capacity and operations.
• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Tracking and Completion of Critical Services Planned Preventative Maintenance. Effectively maintain and report on the critical services & environmental monitoring.
• Provide condition assessments of plant and equipment.
• Log and action all abnormalities situations with incident reports to include remedial action taken.
• Update reports, documentation and infrastructure mapping, as required.
• Ensure work quality of 3rd party specialist contractors and action/implement any report recommendations.
• Ensure there is follow through between normal technical tasks and additional/project works.
• To ensure all requirements are met within clients SLA (Service Level Agreement) and adhere to the standard clients Cloud requirements

Qualifications

Skills and Qualifications

• The technician must be a formally time served trade technicians in either mechanical or electrical services. 

Experience

• Experience of mission critical facilities maintaining, but not limited to, UPS systems, BMS operation, emergency standby generators, chiller systems & testing of electrical systems.
• Optical Hardware installation, Fibre handling/Testing and certification
• Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities
• Good verbal communication skills
• Organised and with good written English skills
• To be able to demonstrate a good use of excel, word and outlook.
• Ability to learn, and develop both technical knowledge, and understanding or local organisational systems and processes.
• Committed to the delivery of excellent customer service.
• Calm manner, able to work under pressure.
• A team player, able to work with eir and clients staff of all levels.
• Required  to work shifts which will include weekend and bank holiday working.
• Committed to the delivery of excellent customer service.
• Calm manner, able to work under pressure.
• A team player, able to work with eir and clients staff of all levels.
• Required  to work shifts which will include weekend and bank holiday working.