Title:  Helpdesk Coordinator

Job Description

Aramark Ireland is growing, and we’re excited to announce new opportunities within our Head Office team. We’re looking for talented, driven individuals who are passionate about delivering exceptional service and supporting our business operations.

Job Responsibilities

Operating and ensuring accurate information is entered into the internal programme QFM
Maintaining and updating all electronic filing, and completing special assignments and tasks
Supporting Helpdesk Operations as required (e.g., call logging, invoicing, general admin duties)
Being proactive and flexible in supporting general office, contract, and helpdesk administration duties
Management of ticketing issues
Complaints management
Change control (including defects, accidental damage, variations)
Purchasing and requisitioning
Payroll processing

Qualifications

Strong governance and procedures focus
Ability to plan and prioritise effectively
Excellent customer service skills
Good communication skills
Strong influencing skills
Proficiency in Excel, PowerPoint, Word, MS Project, and CAFM systems