Title:  Front of House Administrator

Job Description

This role will report to the Property Manager and have responsibility for the smooth front of house operation of the building.

Working 40 hours per week, the primary function is to ensure the efficient operation, safety and security of this high-end commercial property. The Front of House administrator will need to maintain constant awareness of the importance of the clients’ corporate image, the occupier needs.

Job Responsibilities

• Create a welcoming and enjoyable environment for visitors and for staff who work in the building.
• Ability to engage in regular communications and helping to organise any events at the building.
• Manage all couriers / post.
• Manage day to day issues as they arise in a professional and prompt manner.
• Maintain software platforms – eg, Traction Guest – electronic visitors & contractors sign in and client Sharepoint sites.
• Provide support to Building Manager and Facilities C-Ordinator when required
• Ensure that operational standards at the building are aligned to Aramark Properties service level agreement and client expectations.
• Be vigilant to any Health, Safety and Welfare risks in the building and bring any concerns to the attention of your manager.
• Keep the Building Manager informed of developments with respect to operations under their control.
• Ensure the fabric of the building is continually maintained and in good condition.
• Inspect all common areas (and Landlord vacant space) for any leaks etc. and report to Building Manager to arrange for remedial repairs.
• Work with the Building Manager / Sustainability Manager to record electricity readings and sustainability initiatives.

Qualifications

• Fluent English
• At least 2/3 years’ experience in hospitality or similar environments
• Strong communication and organisational skills
• Ambitious, energetic and motivated individual
• Candidate must have a positive outlook and be a keen problem solver
• Must have solutions focused attitude
• Proficiency in MS Excel, Word and Outlook
• A team player with excellent attention to detail