Title:  General Manager

Job Description

An opportunity has become available to join the team as a General Manager responsible for Somme Barracks, Catterick, DL9 4LD on a permanent and full time basis. This role is responsible for overseeing the F&B operations on site which includes breakfast, lunch and dinner for c900 inmates and staff feeding.

Reporting to the Regional Operations Director, this is a hands on role for a resilient and experienced General Manager who will drive standards and lead the team to success. Overseeing three of the messes on site, the General Manager will be responsible for onsite accommodation, catering (3 meals a day), hospitality, retail and soft fm.

Basic DBS clearance required.

What;s in it for you:

• We are offering a salary of £32,000
• Monday to Friday hours between 8am and 4:30pm
• Company pension
• Discounted food
• Free parking
• MyStaff Shop discounts
• Generous Annual Leave, increasing in line with service, buy and sell
• EAP in house mental health champion

Job Responsibilities

• Accurately sets and leads client objectives/priorities and customer needs to drive sales growth and raise client retention including Client Business Review
• Utilises Proactive Pricing to achieve the unit’s growth targets by executing on contractual pricing rights
• Engages clients and key service users through ongoing and frequent interactions, meetings and account activities
• Executes on quality and innovation by finding opportunities to implement new products and services
• Serves as a customer advocate
• Delivers on food and labor targets by using the applicable tools and processes to proactively lead financial outcomes, operational indicators and behaviors.
• Helps develop a tailored and balanced operating plans to achieve financial targets and meet the overall needs of the client
• Runs labor scheduling, staffing and employee training to deliver labor improvements and provide high quality services and products
• Ensures purchasing compliance, understands and accounts for all non-compliant spend, and achieves local and enterprise sustainability objectives
• Ensures consistent, accurate use of key Operational Tools and closely monitors and spot checks accurate use of the local operating system
• Reduces time to fill and voluntary turnover by utilising sophisticated and simplified recruiting and hiring strategies
• Provides ongoing opportunities for development, learning and recognition to engage and enable team members
• Drives a culture of Safety through the implementation of all safety, quality and service excellence standards
• Retains talent by promoting inclusion and leveraging differences
• Supports and guides team members through meaningful feedback and ongoing coaching
• Fully improves contract terms to deliver Growth and Margin targets
• Conducts period inventory
• Ensures timely and accurate payment through effective management of A/R
• Leads and maintains account records that follow Aramark, government, and accrediting agency standards
• Budgets, forecasts and monitors the net income after expenses, with direct influence on allocation of company resources

You'll be set up for success if you have:

• Experience operating at a similar level with a defined hospitality/contract catering experience
• High volume hospitality experience
• Experience leading a team to success
• Flexible to work evenings and weekends

All applications will be treated in the strictest confidence. Aramark UK is an equal opportunities employer.

Education

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.