Title:  Group Operations Manager

Job Description

A brilliant opportunity has arisen to join Aramark UK as Group Operations Manager sat within our Education & Health sector and accountable overseeing the service delivery across the City of Bristol College group.

Working across five campuses, the GOM will work closely with a team of Catering Managers, Chefs and Kitchen Assistants to provide a balanced, nutritious range of fresh food and beverage products to students and college staff daily. This is a role for someone who is passionate, knowledgeable, focuses on the student experience each day.

Reporting to the Director of Operations, you will support in various projects / plans whilst also creating a unique student experience where an enjoyable and inclusive experience is at the forefront of your daily responsibilities.

This is a permanent role working Monday to Friday.

what's in it for you:

• £36,000- £38,000 dependant on experience  
• Site based position with lots of client interaction
• Generous annual leave that increases in line with service, with the opportunity to buy extra
• Defined contribution pension scheme / pension scheme – check banding for further benefits
• Life assurance
• Benefits app: access to 100s of discounts, online GP appointments, mental health support and our Employee Assistance Programme
• FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!)

A day in the life of a Group Operations Manager:

• Champion a culture of safety by embedding Safe Operating Procedures, conducting investigations, and continuously improving risk assessments and systems
• Ensure all team members are properly trained for their roles, both front and back of house, and maintain compliance with health and safety standards
• Foster a positive work environment through engagement initiatives, regular reviews, and succession planning via apprenticeship programs
• Lead daily operations across campuses, managing catering teams and ensuring consistent, high-quality service deliver
• Promote a customer-focused approach, ensuring exceptional service and maintaining 5-star food hygiene standards
• sales data, manage budgets via P&L reporting, forecast risks, and lead monthly financial reviews with clear insights
• Work closely with senior leadership to align financial and operational goals, ensuring budget targets are met.
• Engage proactively with clients, lead regular business reviews, and address concerns promptly to maintain strong partnerships

You'll be set up for success if you have:

• Management experience working within the hospitality arena in an operational role
• Able to inspire large operational teams to deliver results
• You will bring a real passion for change and proactively encouraging new and bold ideas, harnessing progressive thinking to drive transformation
• To have a strong positive passionate focus on food and a natural flare in catering
• Strong financial acumen and P&L accountability
• Strong verbal and written communications in both formal and informal settings and be confident to present at all levels and varying size of teams / communities

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. 
 

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk 

Join us in fostering a workplace where everyone can achieve their full potential. 

All applications will be treated in the strictest confidence.