SYSTEM SUPPORT ANALYST

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MAIN TASKS AND RESPONSIBILITIES

• Responsible for managing, maintaining, and supporting the IT equipment within the organization covering, desktop computing, communications equipment, and the network.
• Ensures that all servers and communication equipment within the organization is of sufficient resilience to always support the business requirements and/or initiates and takes corrective action where this is not the case. Ensures effective backup procedures are put in place and ensures these are in working order and adhered to.
• Ensure all systems usage policies are adhered.
• Work closely with the IT Manager to identify and assess suitability of new features and/or system requirements. If required project manage IT initiatives covering review, design, implementation and roll out.

Verantwoordelijkheden

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• This role requires a candidate with a proven track record in IT.
• Educated degree level in IT or relevant qualification.
• You have minimum 1-3 years experience in a similar role.
• Administration switch and routers cisco, Meraki, Ubiquiti (CCNA)Aruba WI-FI System.
• Support and administration IT infrastructure.
• Knowledge of Ticketing systems ServiceNow, Smartphone Android and Apple
• Administration and Manage Windows servers, MS O365, Azure, virtual vSphere, SAN et NAS, Switch et routers, Symantec Endpoint Protection Manager.
• Knowledge of Service desk analyses and follow with SLA et ITIL.
• Team workers, independent, want to learn new technologies.
• Excellent organizational and time management skills with the ability to deliver to tight deadlines,
• Excellent interpersonal and presentation skills.
• Strong business focus and commitment to customer service excellence.
• Excellent knowledge of Windows environment.
• You are a stress resistant and flexible team player.
• You are trilingual (Dutch/French/Eng).
• You are in possession of a valid license.
• According to the environmental statement of Aramark the person concerned is committed to use a minimum of paper and as much as possible using digital alternatives in the day-to-day business.

Kwalificaties

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Onderwijs

Over Aramark

Our mission

Expert in service and united by purpose, we strive to do great things for others, our partners, our communities and our planet.

At Aramark, we believe that every employee should have equal employment opportunities and be free to participate in all aspects of the business, without discrimination.

About Aramark

Aramark employees are proud to offer a variety of services in 19 countries around the world.  We strive to do great things for each other, for our partners, for our communities and for our planet. We believe you should be able to develop your talents, fuel your passions and foster your professional growth. So, whatever you're looking for - a new challenge or simply a great place to work - our aim is to help you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.