Job Description
Aramark Property is seeking to hire a professional and customer-focused Front of House Administrator / Building Manager to join our team at a prestigious commercial property.
This is an exciting opportunity for an organised and proactive individual who enjoys delivering exceptional customer service while supporting the day-to-day operation of a high-end building. The successful candidate will act as the first point of contact for tenants, visitors and contractors, ensuring a safe, secure and welcoming environment while supporting facilities, maintenance and administrative functions.
The ideal candidate will have previous experience in reception, hospitality, facilities management or a similar customer-facing role, along with strong communication, organisational and problem-solving skills. A positive attitude, attention to detail and the ability to build strong relationships with clients and occupiers are essential.
Qualifications
Reception & Customer Service
- Provide a professional and welcoming experience for all visitors, clients and tenants.
- Manage visitor access, courier deliveries, post and contractor sign-ins.
- Maintain visitor management and access control systems.
- Support occupier communications, events and general tenant engagement.
- Ensure reception is always presented to a high standard.
Building & Facilities Management
- Support the Property Manager and Building Manager with the daily operation of the property.
- Coordinate planned and reactive maintenance works with contractors.
- Maintain contractor records, service schedules and relevant documentation.
- Manage contractor access, permits, keys and job completion records.
- Assist with purchase orders, quotations, invoicing and client reporting.
- Conduct routine inspections of common areas and landlord-controlled spaces, reporting any defects or maintenance requirements.
Security & Safety
- Carry out daily building opening checks and routine security inspections.
- Monitor CCTV and report any security concerns or incidents.
- Maintain security and incident logs.
- Support emergency response procedures, including fire, flood and evacuation protocols.
- Ensure compliance with all Health & Safety policies and procedures.
- Assist with fire safety checks, emergency route inspections and hazard reporting.
Tenant & Contractor Management
- Build and maintain positive relationships with tenants, contractors and service partners.
- Coordinate contractor attendance and monitor performance on site.
- Ensure all supplier and contractor visits are appropriately logged and documented.
Sustainability & Administration
- Assist with sustainability initiatives, utility monitoring and building performance reporting.
- Keep records, reports and SharePoint documentation up to date.
- Support annual budgeting and service charge administration where required.
Additional Information
- 2-3 years' experience in hospitality, reception, facilities, property management or a similar customer-facing environment.
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities with great attention to detail.
- Proficient in Microsoft Office (Word, Excel and Outlook).
- Positive, proactive and solutions-focused approach.
- Ability to manage multiple priorities in a fast-paced environment.
- Team player with a professional and customer-focused attitude.
Please note that these duties are not exhaustive, and additional responsibilities may be assigned in line with business and operational requirements.
About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.
Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.