Share this Job:

Title:  Route Supervisor

Requisition #:  420521
Location: 

delta, BC, CA, V3M6M1

Career Area:  Professional & Management
Description: 

Job Description

The Route Supervisor will:

  • To lead, train and support the Route Sales Representatives (RSR's) in delivering Superior Service to our Customers.
  • To actively supervise and motivate RSR's.
  • To exceed client needs and expectations.
  • To support RSR's in the retention of all customers.
  • To support RSR's in uncovering upselling opportunities within our existing client base.

Job Responsibilities

Maintain a route presence of 50% providing leadership, training, development & evaluation of the RSR's.

Dedicate 50% of the work year to client visitations, administrative work, management training & other duties as required.

Provide back-up relief for RSR’s

Provide route-relief for Victoria location

Manage the use of handheld devices to ensure accurate inventories, invoicing & waste control.

Confirm daily that routes are scheduled efficiently.

Maintain customer satisfaction, focusing on client retention & ensuring “at risk” clients are identified & supported.

Conduct weekly inventory checks.

Perform client audits as required

Host RSR daily check-ins & safety talks

Correspond via email or phone with clients as required within 24 hours

Maintain maintenance schedule on vehicles.

Ensure daily DVIR reports are completed & any issues are addressed with a sense of urgency.

Support RSR’s, warehouse & technicians to maximize efficiencies. (assisting with deliveries, packing orders, installations, warehouse maintenance, etc.)

Seek opportunities for placement of additional sales, services & contract extensions

Qualifications

QUALIFICATIONS

 

  • Experience in customer service and sales environment.
  • Must have a valid drivers license.
  • Knowledge of computers / software.
  • Access to a vehicle is an asset.
  • Post secondary education is an asset.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.