Title:  Multi-Site General Manager

Job Description

Are you a Senior Hospitality Manager with a background in food services? Do you have a passion for customer service?  If so we have the perfect role for you.

We are looking for an individual who:

•    Is looking to grow their career in the hospitality industry in a multisite GM role
•    Loves delivering outstanding food and service to your customers
•    Willing to travel on the Island (up to 20% of time)
•    You’re flexible, creative and thrive on the opportunity to do different things and do them your way
•    You strive to forge partnerships and relationships to build a strong team
•    You take pride in your ability to stay focused, even amid chaos
•    You’re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments!
•    You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike

WHAT YOU’LL DO 

As the Multi-Site General Manager you will help support our site operations teams across a number of services including retail food and resident dining, in locations across Vancouver Island. Reporting to the District manager you will be focused on ensuring each of our locations delivers outstanding food and service every day to all our customers.

You will set the vision for services in each of our sites and then ensure delivery by supporting the teams with a hands-on approach to managing operations.

The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development.

Job Responsibilities

•    Be seen as a senior leader for all operations and advocate for both our client and Aramark
•    Be accountable and responsible for maintaining a culture focused on safety in everything we do
•    Ensure each location is compliant with Aramark programs at all times
•    Delivering the highest quality of services for each of our clients across all contracted services
•    Train and develop the management team to ensure contract compliance and exceptional service
•    Support succession planning to ensure service consistency at all times
•    Deliver annual revenue growth in all service lines through exceptional quality and targeted marketing plans
•    Audit services in all locations to ensure contract and legal compliance in the province 
•    Deputize for the district manager as required 
•    Any other tasks as assigned

Qualifications

•    University/College Degree/Diploma in Business Administration or hospitality management preferred 
•    Advanced food safety qualification 
•    At least 5 years of management experience in a fast-paced food service environment
•    Experience managing multiple locations
•    Experience of managing a minimum of 20 associates 
•    Excellent computer literacy including Microsoft Excel, PowerPoint, and Word.
•    Strong financial literacy. Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements 
•    Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment 
•    Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management 
•    Strong organizational and time management skills.
•    Positive attitude and genuine customer focus orientation
•    Valid driver’s license and reliable transportation
•    Able to be flexible, evening and weekend shifts when required.

Education

Compensation Data

Salary Range (based on experience) $83,811 – $105,029 CAD/ year; Bonus eligible up to 15% ; Car allowance 

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.