Title:  Assistant Support Services Manager

Requisition #:  502020

Vancouver, BC, CA, V5Y 1Y5

Career Area:  Professional & Management

Job Description

Aramark Canada is looking for an Assistant Support Services Manager to lead a team in food, housekeeping, and resident laundry services. Performs tasks such as hiring, training, coaching and administrative duties for employees and clients and residents. Works with no immediate supervision and accomplishes tasks in a fast-paced environment following both client and company guidelines.

Job Responsibilities

•    Responsible for the operation of foodservices, housekeeping, and resident laundry in a Supportive Living environment
•    Organizes/delegates preparation and delivery of resident and client catered functions
•    Performs/delegates quarterly Food Safe Audit
•    Performs/delegates monthly Housekeeping Audits
•    Attends Family Information sessions
•    Attends ARAMARK meetings and functions
•    Performs/delegates all work in accordance with Client and ARAMARK policies and procedures, including but not limited to, quality assurance items and all Health & Safety initiatives.
•    Participates in Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management
•    Organizes/delegates regular staff meetings along with manager
•    Displays polite, spirit-of-service attitude towards customers and co-workers. Maintains friendly, efficient and responsive attitude toward client and client’s customers/patients while performing job duties.
•    Investigates resident, family, and employee concerns and complaints with focus on follow up and appropriate resolution.
•    Investigates/delegates all employee injuries and near misses with focus on recommendations for prevention of future incidents 
•    Performs all other duties as required


  • Excellent communication skills both verbal and written.
  • Ability to communicate effectively with residents, clients, staff, and co-workers.
  • Physical capabilities required for light lifting and frequent walking
  • In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment.  Must be willing and capable of working in fast paced environment.
  • Incumbent must be able to work weekends
  • Minimum 2year College Diploma with a Management, Hotel/Restaurant or Dietetic specialty, or 5 years related experience
  • Provincial or other vocational or professional certification or degree:
  • Advanced Food Safety Certification
  • First Aid Certification an Asset
  • Previous Experience Required 2 years minimum experience in a Healthcare environment
  • Microsoft Word, Office and Excel knowledge is required 




About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.