Title:  Supervisor Retail Food Services

Job Description

The Supervisor Retail Food Services supervises daily food service operations, including opening and closing the store, staff coordination, customer service, and compliance with food safety and company standards.  

Job Responsibilities

• Supervise and coordinate daily operations of the retail food service location

• Open and close the store, including cash counts, safe procedures, and security checks

• Schedule, assign, and monitor staff duties and shift coverage

• Train new employees on food preparation, customer service, and safety procedures

• Ensure compliance with food safety, sanitation, and health regulations

• Monitor product quality, portion control, and presentation standards

• Handle customer inquiries, complaints, and service recovery professionally

• Manage cash handling, POS operations, and end-of-day reconciliation

• Maintain inventory levels, place supply orders, and receive deliveries

• Ensure cleanliness of food prep, service, and dining areas

• Enforce company policies and workplace safety standards

• Assist with performance feedback and basic employee evaluations

• Support sales goals through efficient service and team leadership

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• High school diploma or equivalent (post-secondary training in hospitality or food services an asset)

• Previous experience in retail food service or quick-service restaurant environment

• Demonstrated ability to supervise, train, and motivate staff

• Strong knowledge of food safety, sanitation, and health regulations

• Experience with scheduling, inventory control, and ordering supplies

• Ability to ensure quality customer service and resolve customer concerns

• Basic cash handling and point-of-sale (POS) system experience

• Strong communication and organizational skills

• Ability to work in a fast-paced environment and manage multiple tasks

• Flexible availability, including evenings, weekends, and holidays

• Physically able to stand for extended periods and perform light lifting

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.