Title:  General Help- Starbucks

Job Description

Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, you’ll take on the important task of maintaining the cleanliness of dishes, equipment, and the environments we work in. The best part? It’s just the starting point of your career, so launch your future with us! 

Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.  

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

Job Responsibilities

• Adheres to Aramark safety policies and procedures, including proper food safety and sanitation
• Adhere to all government/University policies and legislation, including but not limited to:

• • Food Safety and Sanitation
  • Occupational Health and Safety
  • Employment Standards
  • Human Rights & Labor Law and Harassment

• Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed,

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. 
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. 
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. 
• Communicates information to manager so that the team can respond as necessary to create a positive environment during each shift. 
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. 
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the manager. 
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. 
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. 
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.  
• • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. 
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.  
  • Maintains regular and punctual attendance 
  • Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Manager or Supervisor
  • Works in compliance with occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to Management
  • Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
  • Other duties and tasks as assigned by Manager/Supervisor

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Demonstrates an understanding of basic sanitation procedures
•    Must be able to follow basic safety procedures due to exposure to hazardous chemicals
•    Must be available to work flexible hours including evenings and weekends

• Previous experience in Brands or in a related position preferred but will train
• Demonstrates excellent customer service and interpersonal skills, both written and verbal
• Demonstrates organizational skills, accuracy, and attention to detail
• Requires occasional lifting, carrying, pushing, pulling of up to 50 lbs.
• Proficient spoken and written English
• Basic mathematical skills
• Time management skills
• Able to work in a team environment
• Punctual, reliable, courteous, and respectful

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.