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Job Description
Title:  Guest Service Worker
Requisition #:  683060
Location:  Ottawa, ON, CA
Career Area:  Hourly & Seasonal
Information at a Glance

Job Description

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices.

Job Responsibilities

  • Prepare quality food and baked goods according to a planned menu
  • Prepare a daily report that verifies transactions
  • Understand what is inclusive of a meal
  • Ensure storage of food in an accurate and sanitary manner
  • Serve food according to meal schedules, department policies and procedures
  • Use and care of kitchen equipment, especially knives
  • Timely preparation of a variety of food items, beverages, and
  • Add garnishments to ensure customer happiness and eye appeal
  • Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
  • Adhere to all food safety regulations for sanitation, food handling, and storage
  • Adhere to the uniform policy
  • Connect with the Manager daily to understand and accurately prepare menu for the day
  • Supervise the food temperature requirements
  • Maintain a clean and organized work and storage area
  • Scrub and polish counters, clean and sanitize steam tables, and other equipment
  • Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing
  • Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion
  • Perform other duties as assigned including other areas in the kitchen
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
     

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Food Service Certificate as needed
  • Sufficient education or training to read, write, and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Guest Service Worker – Dining Services

The Guest Service Worker supports the daily operation of Dining Services by providing friendly, efficient service during lunch and dinner and helping maintain a clean, organized and welcoming dining environment.

Key Responsibilities

  • Provide friendly and professional service to students, staff and guests during lunch and dinner.

  • Set up and maintain front-of-house service areas before and throughout meal periods.

  • Serve food and assist with replenishing stations as required.

  • Maintain cleanliness and organization of the dining room and service areas throughout service.

  • Clear, clean and reset tables and dining areas.

  • Monitor condiment, beverage and service stations and replenish supplies as needed.

  • Support the flow of guests during busy meal periods.

  • Complete front-of-house cleaning and maintenance tasks between and after services.

  • Assist with dinner setup, service and closing responsibilities.

  • Follow food safety, sanitation, allergen management and workplace safety procedures.

  • Communicate with culinary and Dining Services team members to ensure smooth and efficient service.

  • Assist with additional Dining Services duties as required.

What We’re Looking For

  • Strong customer service and communication skills.

  • Friendly, dependable and comfortable working in a busy environment.

  • Able to work effectively as part of a team.

  • Strong attention to cleanliness, organization and presentation.

  • Able to stay productive between meal periods and identify tasks that need attention.

  • Previous food service or customer service experience is an asset.

  • Food Handler Certification is an asset.

  • Ability to stand for extended periods and perform the physical duties associated with food service and dining room maintenance.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.
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