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Title:  Guest Service Worker

Requisition #:  676272
Location: 

Ottawa, ON, CA, K1M 0T3

Career Area:  Hourly & Seasonal
Description: 

Job Description

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices.

Job Responsibilities

  • Prepare quality food and baked goods according to a planned menu
  • Prepare a daily report that verifies transactions
  • Understand what is inclusive of a meal
  • Ensure storage of food in an accurate and sanitary manner
  • Serve food according to meal schedules, department policies and procedures
  • Use and care of kitchen equipment, especially knives
  • Timely preparation of a variety of food items, beverages, and
  • Add garnishments to ensure customer happiness and eye appeal
  • Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
  • Adhere to all food safety regulations for sanitation, food handling, and storage
  • Adhere to the uniform policy
  • Connect with the Manager daily to understand and accurately prepare menu for the day
  • Supervise the food temperature requirements
  • Maintain a clean and organized work and storage area
  • Scrub and polish counters, clean and sanitize steam tables, and other equipment
  • Follow established procedures and standards for cleanliness, to ensure a balanced and safe environment; duties include sweeping, moping, ware washing
  • Maintain garbage collection site and kitchen floor areas in a neat and sanitary fashion
  • Perform other duties as assigned including other areas in the kitchen
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
     

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Food Service Certificate as needed
  • Sufficient education or training to read, write, and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

FOOD SERVICE WORKER 

Operational Role: Front of House & Catering 

 

POSITION SUMMARY 

The Food Service Worker supports the daily Front of House and catering operations by providing friendly and efficient service, maintaining clean and well-presented service areas, and ensuring food and service items are properly stocked and ready throughout service. 

The position supports a variety of Food Services activities, including meal service, setup and cleanup, catering events, grab-and-go service and other hospitality needs. The Food Service Worker works as part of the team to provide a welcoming, safe and positive dining experience for students, staff and guests. 

 

ESSENTIAL FUNCTIONS 

Front of House & Meal Service 

  • Provides friendly, respectful and efficient service to students, staff and guests. 

  • Sets up and prepares assigned service stations before meal periods. 

  • Serves food according to established service and portioning standards. 

  • Maintains clean, organized, stocked and well-presented service areas throughout service. 

  • Monitors service stations and replenishes food, beverages, utensils, dishes and other supplies as required. 

  • Supports the flow of service and responds appropriately to changing operational needs. 

  • Breaks down, cleans and resets service areas following meal periods. 

  • Supports grab-and-go and other Food Services programs as assigned. 

 

Catering & Hospitality 

  • Supports the preparation and execution of catering functions, meetings, events and other hospitality services. 

  • Gathers and organizes food, beverages, serviceware, linens and equipment required for catering functions. 

  • Sets up catering spaces according to event requirements and established presentation standards. 

  • Assists with food and beverage service during catered events as required. 

  • Monitors and replenishes catering items throughout events. 

  • Maintains clean, organized and professional catering areas. 

  • Breaks down catering setups and returns food, equipment and serviceware to the appropriate areas following events. 

  • Communicates missing items, changes or service concerns to the appropriate Lead or manager. 

Food Safety & Allergens 

  • Follows established food safety, sanitation and safe food-handling procedures. 

  • Follows established allergen procedures and directs allergen-related questions or concerns to the appropriate trained team member or manager. 

  • Maintains appropriate food temperatures and service conditions within the responsibilities of the position. 

  • Identifies and communicates food safety, sanitation or equipment concerns promptly. 

  • Follows established cleaning and sanitation procedures for assigned areas and equipment. 

Teamwork & Professionalism 

  • Works cooperatively with coworkers, kitchen staff and management to support an efficient Food Services operation. 

  • Communicates clearly and respectfully with students, staff, guests and team members. 

  • Follows direction and responds positively when assignments or operational priorities change. 

  • Demonstrates dependability, punctuality and readiness for work. 

  • Maintains a professional and positive approach during busy or challenging service periods. 

  • Takes appropriate initiative to identify service needs, restock supplies and maintain assigned areas without requiring continual direction. 

  • Supports other Food Services activities as operational needs require. 

 

QUALIFICATIONS 

  • Previous food service, hospitality, catering or customer service experience preferred. 

  • Demonstrates strong customer service and interpersonal skills. 

  • Ability to communicate clearly and respectfully with students, staff, guests and coworkers. 

  • Demonstrates organization, accuracy and attention to detail. 

  • Ability to work effectively as part of a team and follow direction. 

  • Ability to prioritize tasks and adapt to changing service needs. 

  • Ability to follow food safety, sanitation and workplace safety procedures. 

  • Must be dependable and able to maintain regular and punctual attendance. 

  • Must be available to work flexible hours, including occasional evenings or weekends, based on catering and operational needs. 

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.

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