Title:  Mobile Food and Beverage Operations Manager - Eastern Region

Job Description

Aramark is a leader in Hospitality Food and Beverage services across Canada and around the world. Our teams are dedicated to optimizing processes and delivering exceptional guest experiences across multiple locations. We are recruiting a dynamic, experienced, fully mobile and adaptable Bilingual Operations Manager to join our team and experience different food and beverage operations assignments across Eastern Canada (Ottawa, across Quebec, and the Maritime provinces).

You will be responsible for taking on-site leadership responsibilities, opening new accounts, managing operations on an interim basis, and/or enhancing the performance of our food and beverage operations.

Ideally this person will be based in Ottawa or in the province of Quebec. As a Mobile Operations Manager, you will embark on an exciting journey with different project assignments assigned to you on a regular basis, with an average duration of 3 months per mission. This role offers a unique opportunity to travel, learn, and grow within our organization. It offers an accelerated path to higher leadership roles, providing you the experience, visibility and mentoring opportunities needed to rapidly progress up to the next level. This role requires travel and relocation flexibility, strong leadership skills, and the ability to thrive in diverse environments.

Job Responsibilities

Over a period of 2 years, you will:

•    Explore Diverse Operations: Gain hands-on experience by managing daily operations at multiple hospitality locations, ensuring high standards of service and efficiency
•    Discover & learn about the Region: Immerse yourself in the rich cultures and landscapes of Ontario, Quebec and the Maritimes while working on a variety of assignments within different locations
•    Lead New Mobilizations: Play a key role in launching new initiatives and mobilizations, driving operational excellence and innovation
•    Learn from Industry Experts: Work closely with experienced managers and mentors, gaining valuable insights and knowledge to enhance your leadership skills
•    Implement Best Practices: Develop and implement operational policies and procedures to maintain consistency and quality across all sites
•    Drive Performance: Lead and mentor site managers and staff to achieve performance goals and deliver exceptional guest experiences
•    Analyze and Improve: Use operational data to identify areas for improvement and implement effective solutions
•    Ensure Compliance: Maintain compliance with health and safety regulations and company standards

General Duties:

•    Accountable and responsible for maintaining a culture focused on having Safety as a value
•    Deliver Client and customer retention through service excellence in all aspects of account 
•    Establish strategic partnerships and nurture a network of relationships with stakeholders, partners, and other communities around the operations, through the lens of best-in-class service
•    Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner
•    Develop operational component forecasts; monitor expenses and reports all variances
•    Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered
•    Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager
•    Training and developing Front Line Managers
 

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

•    Must be fluently bilingual in English and French – oral and written 
•    Bachelor’s degree in hospitality Management, Business Administration, or a related field
•    Proven experience in operations management within the Hospitality Food and Beverage industry
•    Willingness to travel and/or temporarily relocate frequently throughout Eastern Canada
•    Must possess a valid driver’s license for travel between locations while in province
•    Strong leadership and team management skills within unionized environments
•    Excellent problem-solving and analytical abilities
•    Ability to adapt to different operational environments and challenges
•    Strong communication and interpersonal skills
•    Willingness to travel and/or temporarily relocate frequently throughout Eastern Canada
•    Must possess a valid driver’s license for travel between locations while in province
•    Commitment to a 2-year program

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.