Title:  Field Operations Manager

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world. 
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Job Description

ARAMARK Workplace Services is seeking a Field Operations Manager to join our team. The Field Operations Manager will report to the District Manager and is responsible for the supervision, direction and co-ordination of the operations of Remote camps within an assigned district(s). The successful candidate for the position should have significant experience in the hospitality industry with a strong knowledge of operation, high financial acumen and excellent customer service skills.

In this role, frequent travel to client sites throughout the district is expected about 30 percent of the year. 

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:

• Ensure the Safe delivery of exemplary culinary and hospitality operations in a remote location
• Accountable for responsible fiscal management, including operational forecasts, food and labor targets, and cost controls
• Provide support to Front Line Managers to ensure financial targets of operation are exceeded.
• Accountable for rollout of Operational Programs, and Executional Framework
• Ensure Scope of Work (SOW) is followed for site, and gaps reported to District Manager, or designate, weekly.
• Accountable and responsible for maintaining a culture focused on having Safety as a value.
• Responsible to ensure the completion of inventory, and site health and safety audits; maintaining records to comply with ARAMARK, government and accrediting agency standards.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Create partnerships between Front Line Managers, office/support staff and client
• Ongoing review of service provision while seeking opportunity to implement new products and amenities to meet client needs
• Determine innovative ways to encourage partnerships with local communities
• Participate in the recruitment, development and retention of front line team
• Motivate, train, and supervise hourly employees and supervisors on programs and procedures such as Customer Service, Culinary Excellence and Waste Management.
• Additional duties may be assigned.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Compensation Data

Salary Range: $100,000-$126,000K

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• 5+ years Management/Leadership experience preferably in remote camp or hotel/hospitality industries
• 2+ years culinary experience preferably in remote camp or hotel/hospitality industries
• Business Diploma or certificate from recognized Post-Secondary Institution
• Food Safe Advanced Certifications are mandatory
• First Aid Certification is an asset
• Valid Class 5 Driver’s License
• Outstanding communication skills
• Must be able to work effectively and efficiently, supervised and unsupervised
• Strong with prioritization and time management
• Ability and willingness to drive long distances
• Ability and willingness to travel/work long rotations away from home

Working conditions

• Exposure to extreme hot and cold environments
• Ability to work split shifts within a rotational schedule
• Ability to work and navigate safely in close quarters and congested areas
• Ability to balance and maintain stability on slippery surfaces
• Maybe exposed periodically to elevated noise levels and surroundings
• Ability and willingness to travel/work long rotations away from home

Education