Title:  Hourly Supervisor

Job Description

We are hiring for a part-time Catering Supervisor in our catering department with Queen's Hospitality Services for Aramark Canada. 

The Catering Supervisor will provide day-to-day leadership and direction to Hospitality team and assist in routine to complex services and events on campus. Responsible for creating an exceptional client experience and serves as a role model in creating an environment that delivers exceptional service, quality and meets the needs of internal and external clients. 

Job Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff. 
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation. 
• Audits service and quality on a regular basis. 
• Adheres to all standards and established tracking procedures daily. 
• Develops and implements strategies to achieve customer satisfaction goals. 
• Supervises teamwork and service on a regular basis. 
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures. 
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale. 
• Supervises interim performance issues. 
• Supervisor accurate adherence to Aramark's time and attendance procedures. 
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs. 
• All employees to be trained according to company standards for safety, health, and sanitation procedure

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

Applied knowledge of accepted food service industry standards with regard to food sanitation, food handling and preparation, food and beverage set-up and service, with 1-2 years experience preferred.

· Must be able to work flexible hours - including evenings, weekends, and holidays

· Ability to work in a fast-paced, high-pressure environment; with strong attention to detail and the ability to work under pressure

· Strong verbal and written communication skills, with the ability to exercise discretion and good judgement

· Possess excellent co-ordination, organizational, interpersonal and problem-solving skills

· Excellent multi-tasking skills and adaptable to change

· Service oriented

· Ability to work as a team or independently

· Strong computer skills with Microsoft Applications

· Ability to regularly lift and push objects up to 30 lbs.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.